This profile has been claimed by the business owner or representative.
Extended Stay America - Atlanta - Perimeter - Hammond Drive
- Hotels
- Atlanta, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1050 Hammond Dr., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bad smell. Old and in bad condition the bathroom. No soap. No enoug bed sheets.
Business response:
Thank you for staying at our hotel. We are sorry for the issues you encountered while being here and regret the disappointment you had with our in-room amenities. Please know, amenities such as toiletries and other items are kept at the front desk and are complimentary. Also, your feedback has been shared with the housekeeping team so that we can improve our service moving ahead. We hope to have another opportunity to welcome you back soon for an even better experience. Sincerely, Hotel Management
Super Bowl workers The location for this hotel was great. The staff was super friendly and helpful. The room seemed a little out of date and past repairs were sloppy. Due to a problem with a previous tenant your room was not ready at 8:00pm after we drove 10 hours. Overall I would probably stay here again due to the location.
Business response:
Laura, thank you for taking the time to share about your stay. We are glad to know you loved our courteous associates and that our location was perfect for your needs. However, we are sorry for the issue you experienced in your room. We have checklists in place to inspect every suite after it has been serviced. We will revisit our cleaning program so that we can provide a much better experience in the future. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Business response:
Dennis, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Antique, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
The bathroom inside my room was so dirty the sink has toothpaste residue all over it and the mirror. The trash from the previous guest was left and no one empty it. The floor had not been swept or dusted in days. Cleanliness is a high priority for me when I stay away from my home and this place was very disappointing to me for it to be in that area of Atlanta.
Business response:
Please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better experience in the future. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
THE FRONT DESK ATTENDANT WAS VERY POLITE & COURTEOUS UPON CHECK IN..THE ATTENDANT AT CHECK OUT WAS NICE AS WELL..VERY CLEAN..VERY COMFORTABLE..ALWAYS ENJOY THIS HOTEL WHEN I VISIT ATLANTA
Business response:
Thank you for returning to Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy our hospitality. We appreciate your business and look forward to your next stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Perimeter - Hammond Drive
How is Extended Stay America - Atlanta - Perimeter - Hammond Drive rated?
Extended Stay America - Atlanta - Perimeter - Hammond Drive has a 4.3 star rating with 1,377 reviews.
When is Extended Stay America - Atlanta - Perimeter - Hammond Drive open?
Extended Stay America - Atlanta - Perimeter - Hammond Drive is open now. It will close tomorrow at 12:00 a.m.