Extended Stay America - Atlanta - Vinings

Business response:

Dear Guest, Thank you for taking the time to share your experience at Extended Stay America. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope to welcome you back. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for selecting Extended Stay America for your recent visit to the area and for sharing your comments. Our team was so pleased to learn that you enjoyed your stay, found your suite comfortable, and that our service was friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management 

Business response:

Dear Madison, Thank you for sharing your feedback. We are pleased to hear that your stay was generally decent and that you would consider staying with us again. We also appreciate your suggestion regarding remodeling, as we continuously strive to improve our facilities and enhance the comfort and experience of our guests. Your comments are valuable in helping us plan future upgrades and maintain the quality of our accommodations. It is encouraging to know that, aside from areas for improvement, your overall experience was po... read more

Business response:

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you found your room clean and our staff provided excellent service. Maintaining a comfortable and welcoming environment is a top priority for our team, and your kind words affirm our efforts to deliver the best possible experience to our guests. We will be sure to share your compliments with our staff, as recognition like yours motivates us to continue providing exceptional hospitality. We truly appreciate your support and look fo... read more