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Extended Stay America - Atlanta - Vinings
- Hotels
- Atlanta, GA
About this business
Location details
2474 Cumberland Pkwy. SE, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We like these kinds of hotels because we can do our own cooking. The room did not have a single pan, pot, spoon, fork, cup, glass, dishwashing soap… NOTHING! Then we read somewhere that we had the option to PURCHASE these items, which we couldn’t have done anyway because the front desk was shut down and locked. And not a drop of coffee in the entire place, and no way to make it. Good thing Einstein bagels was next door. There was a fridge and freezer in the room, so there’s that. I won’t stay here again.
Business response:
Dear Gordon, Thank you for sharing your experience with us. We apologize for the inconvenience you encountered regarding the availability of kitchenware. Providing a comfortable and well-equipped space for our guests is a priority, and we regret that we fell short of meeting your expectations. We will be reviewing our communication to ensure that future guests have a clear understanding of what is provided. Your feedback helps us improve, and we truly value your input. We hope to provide you with a better experience in the f... read more
Loved it
Business response:
Dear Sanela, It was a pleasure having you as our guest at Extended Stay America, and we appreciate you taking the time to share your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit us the next time you are in the area. Sincerely, Hotel Management
The staff at check in were really nice and kind. The first room smelled of urine and I was changed to another room right away . The bed was comfortable but not sure why the smoke detector was immediately above with the green and flashing red light. I used eye shades., The bathroom was ok except for the bottom of bath tub on the outside was coming apart Room was a very nice size and it was quiet. $19.00 for the kitchen plates etc.
Business response:
Dear Guest, Thank you for sharing your feedback about your recent stay with us. We're glad our staff at check-in were friendly and kind, and we appreciate their efforts to address the issue with the first room's odor by promptly changing you to another room. Regarding the new room, we're pleased you found the bed comfortable and the room size suitable. However, we apologize for your concerns about the smoke detector's location and flashing lights. We'll look into this for better guest comfort. Additionally, we are sorry for ... read more
Great price Great price for a last minute hotel. Bed was very comfortable. Room was clean.
Love the staff.
Business response:
Dear Guest, Thank you for sharing feedback regarding your stay at Extended Stay America. We are committed to providing exceptional service to every guest, so we are especially pleased to read your comments about our staff and their outstanding hospitality. We enjoyed hosting your visit and look forward to seeing you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Vinings
How is Extended Stay America - Atlanta - Vinings rated?
Extended Stay America - Atlanta - Vinings has a 3.6 star rating with 1,451 reviews.
When is Extended Stay America - Atlanta - Vinings open?
Extended Stay America - Atlanta - Vinings is open now. It will close tomorrow at 12:00 a.m.