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Extended Stay America - Atlanta - Vinings
- Hotels
- Atlanta, GA
About this business
Location details
2474 Cumberland Pkwy. SE, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was amazing. A little unkept foyer. Room had black hair in the tub. Bed was very comfortable. EXPEDIA or the hotel couldn’t find my reservation even though I had the email. It took an hour of my time from 8-9pm to get it straight!! That was not good.
Business response:
Vicki, thank you for being our guest. We're glad to know you were pleased with the service provided by our staff and that you liked our beds. However, we apologize for the inconvenience you had at the time of check-in and for the cleanliness issues you encountered in your room. We have discussed your feedback with the concerned departments, and we're taking immediate steps to make sure future guests do not face the same problems. We hope you will give us a chance to redeem ourselves the next time you are in this area. Since... read more
It was clean rooms, service also good , I will not have a problem staying again, Good job to the staff, Ray Shaffer
Business response:
Ray, thank you for the excellent review of Extended Stay America. We're thrilled to know you loved your well-appointed room and that you were impressed with the service provided by our superb staff. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Stink in hallway but a pretty decent place
Business response:
Sequoyah, thank you for being our guest at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry for the smell you experienced in the hallways. Please be assured that we have discussed your feedback with our housekeeping team, and we're working with them to remove the odor from our property. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Decent Everyone on the staff was nice... the bed wasn’t bolted so it would come up whenever you did.
Business response:
Karen, thank you for being our guest. Although overall you had a pleasant stay with us and were impressed with our courteous associates, we are sorry for the inconvenience you had. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Was a nice place to stay, close to our travel route.
Business response:
Jan, thank you for being our guest. We are delighted to know our convenient location was the highlight of your great stay. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
The over all stay was nice, initially the room they gave me the tub was stopped up so I had to be moved and once that happened the stay went well.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you had a pleasant stay with us. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Dirty hotel, not much grass for dogs,always had people sitting and talking with girls at front desk when went down to ask a question? Lots of stains on carpets in rooms, old
Business response:
Thank you for being our guest. Although our goal is to try and deliver guests with a clean and comfortable stay, we apologize this wasn’t you experience. Your feedback is discussed with our housekeeping team to make improvements in our service level so that our future guests are not similarly impacted. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Vinings
How is Extended Stay America - Atlanta - Vinings rated?
Extended Stay America - Atlanta - Vinings has a 4.3 star rating with 885 reviews.
When is Extended Stay America - Atlanta - Vinings open?
Extended Stay America - Atlanta - Vinings is open now. It will close tomorrow at 12:00 a.m.