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Extended Stay America - Atlanta - Vinings
- Hotels
- Atlanta, GA
About this business
Location details
2474 Cumberland Pkwy. SE, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent experience the staff was nice rooms were clean and the Beds oh my was so comfortable
Business response:
Kermit, thank you for choosing Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay in your well-appointed room. Thanks once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Hotel has a strong odor throughout the hotel, bathroom was nasty, towels were dirty, and a roach was crawling in the hotel.
Business response:
Thank you for evaluating your stay with us. Please accept our apologies for the cleanliness and odor issues you encountered while you were here. We assure you that we have shared your feedback with our housekeeping them, and we’re working with them in order to be more diligent with our efforts moving forward. We have also asked our pest control provider to service your room immediately. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
The staff was very friendly and professional when I came they helped me right away. Couldnt be more please with everything.
Business response:
Leimoh, thank you for choosing Extended Stay America and taking the time to review your stay. Our staff works hard to ensure each guest has a great experience. Even though we are here to please, it is always nice to be recognized for a job well done. On behalf of everyone here, we invite you to stay with us again the next time you visit Atlanta. Sincerely, Hotel Management
Business response:
Andrea, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
I loved the way the rooms where set up just like a mini apartment
Business response:
Jayhoner, it was a pleasure accommodating you at the Extended Stay America and are glad to know you enjoyed your well-appointed suite. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
The hotel staff was excellent but the hotel itself needed to be updated. The hotel room smelled old
Business response:
Thank you for staying with us and for taking the time to post a review. Although you liked our overall service, we're sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We hope you'll make plans to stay with us again! Sincerely, Hotel Management
Excellent Awesome! felt like a home away from home.
Business response:
Thank you for posting your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a perfect stay. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Business response:
Larry, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Geoffrey, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Vinings
How is Extended Stay America - Atlanta - Vinings rated?
Extended Stay America - Atlanta - Vinings has a 4.3 star rating with 885 reviews.
When is Extended Stay America - Atlanta - Vinings open?
Extended Stay America - Atlanta - Vinings is open now. It will close tomorrow at 12:00 a.m.