Extended Stay America - Auburn Hills - University Drive

Business response:

Dear Melanie, We are pleased to receive your generous review regarding your stay at Extended Stay America. We are glad that you had an excellent experience during your time with us. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Sincerely,Hotel Management 

Business response:

Dear Don, We appreciate your decision to stay with us and are pleased that your overall visit was satisfactory. Nevertheless, we sincerely apologize if any issues detracted from the perfection of your experience. Your feedback is highly valuable to us as it enables us to enhance our guest experience. Your choice of our hotel is greatly appreciated, and we eagerly anticipate your return to enjoy the outstanding experience for which we are renowned.Sincerely,Hotel Management 

Business response:

Dear Wesley, We are thrilled you enjoyed our comfortable beds and that you got a great night’s sleep! We strive to deliver exceptional service every time, so knowing that you were delighted by our efforts is what really makes our day. Thank you for sharing this excellent review. We hope that you will choose Extended Stay America whenever you return to the city.Sincerely,Hotel Management 

Business response:

Dear James, We would like to express our gratitude for your outstanding review of Extended Stay America. We are pleased that our hotel's location perfectly accommodated your preferences during your recent visit. Your patronage is greatly valued, and we eagerly anticipate the opportunity to welcome you back whenever your future travels lead you to our city.Sincerely,Hotel Management