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Extended Stay America - Austin - North Central
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8221 N Interstate Hwy 35, Austin, TX, 78753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nancy at the front desk is amazing The night shift female manager was mediocre at best. At one time I called 4-5 times on my initial night to get cookware to make dinnner - no answer - I go down there and get off the elevator as soon as the doors open she sees me and literally rushes to the back room (almost ran ) I start calling the front desk as I’m sitting there she doesn’t answer Luckily Nancy came off break —comes down the hall dragging a huge bag of garbag , smiles , and says hey hun I’ll be right with you She’s the ba... read more
Business response:
Thank you for choosing us. Although you had an overall comfortable stay, we apologize for the service issue you experienced here. Your feedback is shared with our associate as it will be used to improve our performance going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Very nice
Business response:
Anthony, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
We gad a bad roach and ant problem. Toilet kept stopping up. Hallway carpets were dirty. Only granola bars at breakfast.
Business response:
Please accept our sincerest apologies for the cleanliness issues you encountered while here. Please be rest assured that your comments have been taken as a learning tool and have been shared with the housekeeping team in an effort to improve our service. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
It was a nice stay. Loved the room. Wanted to ask how much it would be a month to stay there in that same room
Business response:
Edward, thank you for choosing the Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Sketchy but spacious Lots of cops. Rooms kinda dated but spacious and clean. The real appeal is east of check-in and no-tell motel-ness. It would be the kind of place you would go to do some dirt if there weren't so many cops there. The kids would call it "hot". Not for the faint of heart.
Business response:
Thank you for staying at our hotel. We truly regret that you did not feel completely secure at times. We take the safety and security of all of our guests very seriously, and our well-trained associates are capable enough to handle any kind of situations. We hope you will visit us again for a more relaxing experience. Sincerely, Hotel Management
Solicite un cuarto de no fumador y olía mucho a cigarro ..
Business response:
Maria, please accept our sincere apologies for the smoke smell which impacted your stay. We have strict policies where we prohibit smoking in some areas so we appreciate you bringing this to our attention as we can address it appropriately. Thank you again for sharing your observations, and we hope you give us another opportunity to meet your expectations in the near future. Sincerely, Hotel Management
not the best experience Hard time getting in due to construction on 35. Service poor. Killed a bug in the room. S0me problems with no ice anywhere not hotels fault
Business response:
James, we appreciate you choosing our hotel. Although you were satisfied with your stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your comments for poor service and cleanliness issue have been shared with all of our team members to be sure we meet the high standards you expect from our brand every single stay. Kindly note we have a full-size refrigerator with ice trays for guests’ convenience in every room, and therefore, we do not have ice machines. We hope you'll choose to stay wit... read more
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - North Central
How is Extended Stay America - Austin - North Central rated?
Extended Stay America - Austin - North Central has a 4.1 star rating with 1,008 reviews.
When is Extended Stay America - Austin - North Central open?
Extended Stay America - Austin - North Central is open now. It will close tomorrow at 12:00 a.m.