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Extended Stay America - Austin - North Central
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8221 N Interstate Hwy 35, Austin, TX, 78753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
William, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
One night stay over The room had burned out lights and switches that didn't work or missing and damaged. Bathroom wall molding was laying on the floor. A little love and tender care needed. Over all we were OK with it. It was quite, warm and the service was great. It served our purpose very well. I will return again.
Business response:
Claud, thank you for taking the time to share your review online. We are delighted to read you had a great stay at Extended Stay America and that our offerings were to your satisfaction. Your feedback concerning your room has been shared with the housekeeping and maintenance team to review and action. Thank you for being our guest, and we hope to have a chance of hosting you on a future date. Sincerely, Hotel Management
Great experience Very friendly!!!
Business response:
Kellie, thank you for sharing highlights of your recent visit to Extended Stay America. We are thrilled to know everything went great during your stay and that our excellent service made for a memorable experience. Special thanks on behalf of our entire team for highlighting their efforts. Thank you once again for choosing us, and we look forward to welcoming you again soon at your second home. Sincerely, Hotel Management
Nancy at the front desk is amazing The night shift female manager was mediocre at best. At one time I called 4-5 times on my initial night to get cookware to make dinnner - no answer - I go down there and get off the elevator as soon as the doors open she sees me and literally rushes to the back room (almost ran ) I start calling the front desk as I’m sitting there she doesn’t answer Luckily Nancy came off break —comes down the hall dragging a huge bag of garbag , smiles , and says hey hun I’ll be right with you She’s the ba... read more
Business response:
Thank you for choosing us. Although you had an overall comfortable stay, we apologize for the service issue you experienced here. Your feedback is shared with our associate as it will be used to improve our performance going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Very nice
Business response:
Anthony, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
We gad a bad roach and ant problem. Toilet kept stopping up. Hallway carpets were dirty. Only granola bars at breakfast.
Business response:
Please accept our sincerest apologies for the cleanliness issues you encountered while here. Please be rest assured that your comments have been taken as a learning tool and have been shared with the housekeeping team in an effort to improve our service. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - North Central
How is Extended Stay America - Austin - North Central rated?
Extended Stay America - Austin - North Central has a 4.1 star rating with 1,026 reviews.
When is Extended Stay America - Austin - North Central open?
Extended Stay America - Austin - North Central is open now. It will close tomorrow at 12:00 a.m.