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Extended Stay America - Austin - North Central
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8221 N Interstate Hwy 35, Austin, TX, 78753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Maria, thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
The bed was comfortable, but the whole place needs new furnishings, appliances and carpet replaced. The shower curtain smelled like a musty old rag..... My room was right by the expressway, so I was kept up all during the night with loud road noise and traffic. Very disappointed there was no swimming pool....
Business response:
Thank you for choosing our hotel for your recent stay. We are happy to know your overall stay was enjoyable, but we regret that you did not leave completely happy. Your concerns will be shared with our management team, as it is always valuable to know where we can improve. It was a pleasure having you as our guest, and we hope you will choose to stay with us again the next time you are in the area. Sincerely, Hotel Management
It got the job done but I was not impressed. My room was on the side of the highway and you can hear the cars constantly throughout the night. Customer service was great. Breakfast was only coffee, hot chocolate, granola bars, and instant oatmeal. Wish there was a bigger and fresher selection. The entrance is hard to get in and out do to being on a highway and the cars moving by quickly. Location is nice though.
Business response:
Thank you for evaluating your stay. Although you liked our associates, we are sorry for the noise issue you experienced and that you were unhappy with our breakfast offerings. Your feedback has been shared with our brand leaders to determine breakfast new choices. We wish we would have known about the noise issue as we would had resolved it by changing your room. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Michele, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Freya, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Patrick, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Christina, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Home away from home The staff was very friendly and the rooms were clean. They were very spacious. We enjoyed our stay.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - North Central
How is Extended Stay America - Austin - North Central rated?
Extended Stay America - Austin - North Central has a 4.1 star rating with 1,028 reviews.
When is Extended Stay America - Austin - North Central open?
Extended Stay America - Austin - North Central is open now. It will close tomorrow at 12:00 a.m.