Extended Stay America - Austin - Northwest/Arboretum

Kristina 

on Expedia

13 years ago

Good enough Great location closer than downtown Austin without the price tag. I guess you pay for it though, the bed isn't very comfortable. I wouldn't stay more than a few nights. Service was great. Heard quite a few dogs barking. This is more of a pit shop place. Nothing fancy. 

Preston 

on Expedia

13 years ago

Don't do it There was left over food on the kitchen. No toiletries. Limited channels on the tv. Smelled like an ashtray in the hallways. 

David 

on Expedia

13 years ago

Just ok The bed was horrible. I felt dirty just for getting into it. My wife was mad that there was no blow dryer. 

Anonymous 

on Expedia

13 years ago

Short on amenities No hair dryer, shampoo, conditioner. Room not serviced despite being gone all day. Free internet pretty slow. Could occasionally smell smoke, possibly from smoking rooms in the building. Not horrible but would not stay again. 

Anonymous 

on Expedia

14 years ago

Good Was good, but hotel is to loud. 

Anonymous 

on Expedia

14 years ago

Just ok.... Staff greeted me, gave me a welcome bag with goodies. After that, I went to the room. Cheerless and depressing. Clean though. Bed was ok but looked like someone had taken a hammer to it..I did not like the musty smell in the hallway.Fairly quiet though road noise comes through. Frankly, I prefer other hotels with lobbies and amenities. Just much lower than expected for the area. 

Brian 

on Expedia

15 years ago

Just ok. Better places out there The staff was accommodating and friendly and the hotel itself was clean and in good repair. I can stay pretty much anywhere and be comfortable--except this hotel. The bed was the worst that my partner and I have EVER experienced. The rooms are clean and comfortable, but we could not get any rest as a result of the awful, awful, awful bed. 

Anonymous 

on Expedia

15 years ago

Austin - Extended Stay - not recommended This is a very minimal hotel. (Even for basic toiletries were missing - had to ask for shampoo; moisturizing lotion was not available). The worst part was the room shaking because the fire suppressing system's compressor (housed in a room under our room) kept going on every 3-4 hours. They told us it is supposed to go on every 4-5 days but there was nothing they could do about it as the servicing company had been called. During our 4 days stay nobody showed up to fix it or to give us ... read more

Tuan 

on Expedia

15 years ago

Below Avg Our room had mold growing at the top of window sill. Looks like there was some water leaks and there was actually a mushroom looking object growing from the sheet rock where the leaks were.