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Extended Stay America - Austin - Round Rock - South
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
16950 N. Interstate Hwy. 35, Austin, TX, 78728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice! The hotel was very clean and comfortable. I recommend it for the price it’s amazing.
Business response:
Elizabeth, thank you for taking the time to review your stay at Extended Stay America. We're thrilled to know you loved our well-kept property and that you found us to be at a fair price. We appreciate you recommending us to future guests and look forward to hosting you again soon. Sincerely, Hotel Management
That it came w/a kitchenette. The size of the room was nice.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know you liked having the kitchenette in your room and that you had an enjoyable stay with us. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
I am about the location and the service. The staff is very courteous and helpful.
Business response:
Thank you for the glowing review of Extended Stay America. We believe that excellent customer service and our prime location makes us an amazing choice. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Deficiente atención falta de aseo en las habitduibws
Business response:
Thank you for choosing us. We offer our sincere apologies for the cleanliness issue and poor service you received from our associates. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to prevent these problems from happening again. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Business response:
Thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Steven, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was a nice and clean hotel, but the front desk always had a sign up saying they were gone most of our trip. They don’t clean your room or give you fresh towels until you’ve stayed for 7 plus days. We were staying for 6 and needed to call down multiple times to get towels.
Business response:
Thank you for your most sincere review regarding your stay with us. Your candor is appreciated, and we're sorry for the issues you experienced with our front desk. We have shared your comments with our team and corrective action has been taken. We apologize that we fell short in providing the excellent service you deserve. We hope you will give us another chance to prove ourselves and to show that we do take great pride in providing wonderful service to our guests every day. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Round Rock - South
How is Extended Stay America - Austin - Round Rock - South rated?
Extended Stay America - Austin - Round Rock - South has a 4.3 star rating with 1,043 reviews.
When is Extended Stay America - Austin - Round Rock - South open?
Extended Stay America - Austin - Round Rock - South is open now. It will close tomorrow at 12:00 a.m.