This profile has been claimed by the business owner or representative.
Extended Stay America - Austin - Round Rock - South
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
16950 N. Interstate Hwy. 35, Austin, TX, 78728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was too close to everything could hear doors slamming all the time
Business response:
Becky, thank you for being our guest. We are sorry for the noise you experienced, and that disturb your sleep. We hope the positive aspects of your visit will bring you all back to us for a much better experience. Sincerely, Hotel Management
The staff was friendly and rooms was clean. But I wish there a breakfast area instead of muffins and coffee.
Business response:
Thank you for choosing Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay in your well-appointed room. Thanks once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
It was really good service room was nice. Kinda wish there was more soap in bathroom
Business response:
Brent, thanks for sharing highlights of your recent visit to Extended Stay America. We are thrilled to know everything went great during your stay and that our excellent service made for a memorable experience. Thank you once again for choosing us, and we look forward to welcoming you again soon at your second home. Sincerely, Hotel Management
Great atmosphere and friendly
Business response:
Thanks for taking the time to share your comments online. It is a delight to know you were treated extremely well by our staff and their friendly service made for a memorable experience. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
, Carpets where not been cleaned for long time and it had bad smell and look , socially in the hallways.
Business response:
Thank you for choosing Extended Stay America. Although it seems you had a pleasant time with us, we are sorry for the cleanliness issue you encountered. We appreciate your feedback and hope to see you back in the future. Sincerely, Hotel Management
Not great, but not terrible... The first room was not good. It was a smoking room so everything appeared very dirty. It really could use a thorough cleaning (walls, etc), and upgrades. The second night I changed to a nonsmoking room, it was much cleaner. Overall, it was average for the price. No frills. Coffee only in the mornings. Staff was super friendly and helpful!
Business response:
Jamie, thank you for choosing Extended Stay America. It’s great to know you were impressed with our associates and had a pleasant time with us. However, we are sorry for the issue you had in your initial room, but we are glad to know it was resolved to your satisfaction. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Round Rock - South
How is Extended Stay America - Austin - Round Rock - South rated?
Extended Stay America - Austin - Round Rock - South has a 4.2 star rating with 971 reviews.
When is Extended Stay America - Austin - Round Rock - South open?
Extended Stay America - Austin - Round Rock - South is open now. It will close tomorrow at 12:00 a.m.