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Extended Stay America - Austin - Round Rock - South
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
16950 N. Interstate Hwy. 35, Austin, TX, 78728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I have stayed at many Extended Stays throughout the country so I was very well aware of the 2 star rating however I have never experienced the offensive smell coming from the carpet, the dead bug cementary within the light fixture and shocking visible when the light was turned on, the numerous brown specks on the mattress which I not even going to guess as to what that was and the homeless camping out at the side entrance. Needless to say we did not stay, but when I demanded my 4 night reservation be canceled I was essential... read more
Terrible
Doesn't Honor Reservations, Charges Anyway I made a reservation. When i got there, the hotel told me rooms were sold out. This place doesn't honor reservations, it's walk ins first come first serve. My card was still charged for the stay though.
Reservation was messed up. Forced to pay 100 dollars more than what expedia said. Room was dirty. No stopper in tub to take a bath. Water was cold. Didnt get hotvwater in shower till 3rd day. Cooking amenities were not as shown on front desk brochure. Desk staff demanded paperwork for service animal. I of course quoted the ADA law and refused. We were forced to changevrooms on second night due to my Service dog. Tv service was terrible. Kept going in and out. Night stand broken. Had a drawer missing. No remote fir second TV ... read more
The desk was incompetent.
The front desk staff are but no one was was able to communicate effectively about any issues I had with the room. The room was never cleaned since I checked in 12/26. I was locked out of the room for 2 day because of mechanical door issues and no one seen to take it serious. I didn't have access to my work laptop, my meds, my clothes, and my puppy was accidentally locked in the room while I was putting dog food in the vehicle. I was given another room and had to move all of my item by myself. No one even tried to assist. I t... read more
Frequently asked questions about Extended Stay America - Austin - Round Rock - South
How is Extended Stay America - Austin - Round Rock - South rated?
Extended Stay America - Austin - Round Rock - South has a 3.2 star rating with 1,821 reviews.
When is Extended Stay America - Austin - Round Rock - South open?
Extended Stay America - Austin - Round Rock - South is open now. It will close tomorrow at 12:00 a.m.