Extended Stay America - Austin - Round Rock - South

Giselle 

on Expedia

a year ago

I booked this room three days in advance, however, when I arrived for check in I was told no rooms were available and nothing could be done by the front staff, then shortly after someone else came and found 1 room. The service was absolutely horrible and we almost left before someone else decided to help us get the room I booked literally 3 days before. There was also a fire alarm going off at 6:30am on the property. This was not worth the price I paid for this dingy peoperty. 

Anonymous 

on Expedia

a year ago

Smelly, smelly and smelly. Was it a breakfast? 

Bruce 

on Expedia

a year ago

Worst place we have stayed in for over ten years. What a waste of over $200. Avoid this place 

Miguel Angel 

on Expedia

a year ago

Muy mal estado Mal servicio, hotel sucio y en muy mal estado. 

Esai 

on Expedia

a year ago

Staff consistently rude, wouldn’t assist anyone waiting to check in (multiple patrons) until exactly 3pm at which time they worked extremely slow and rude. The premises were slightly dirty, consistent smell of marijuana in both lobby and my floor. 

Darryl 

on Expedia

a year ago

Horrible 

Christopher 

on Expedia

a year ago

I booked a room for 15 th thru 16 th. I did it after 12 am. Got told no rooms when I arrived. Can't on 17 th check in is 3 pm. Horrible treatment