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Extended Stay America - Bakersfield - California Avenue
- Hotels
- Bakersfield, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
3318 California Ave., Bakersfield, CA, 93304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was quiet even though it was right next to the Freeway. But the room could have been cleaner, It was obvious that they didn't clean very fully.
Business response:
Karen, thank you for being our guest and for sharing your feedback.Although you had an overall pleasant visit, we sincerely apologize that upon arrival to your suite, there were housekeeping issues. Our goal is to provide clean, comfortable and well-maintained suites for our guests, and we obviously fell short in this case.We hope you will give us another opportunity to show you a great stay, so please come back the next time you are in the area. Sincerely, Hotel Management
It took 3 tries to get a decent room. The staff was wonderful. Very comfortable nights sleep.
Business response:
Kathy, it's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Staff was helpful, room was clean.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
I enjoy myself wish I didn’t have to see all the dog poop around the grounds
The description of the hotel says pets stay free but the front desk charged for pets, saying that is their "policy". I explained that i specifically picked this hotel and it's price point because it said not charge and the front desk was not interested in listening.
Business response:
Thank you for taking the time to share your feedback. Please accept our apologies for the miscommunication you had with our pet-friendly policy. We will review your comments with our team to ensure all our websites are up to date. We regret the inconvenience you had and hope you will choose us again on your next visit. Sincerely, Hotel Management
The hospitality
Business response:
Raul, Your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America! It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon. Sincerely, Hotel Management
Friendly Staff The front desk staff was very friendly and professional. Always makes you feel like you’re special. The only things I didn’t like was the was a big hole in the bathroom door and the vent in the bathroom wasn’t properly secured. Otherwise the room was very nice and comfortable. I would recommend staying here. Close to the freeway and downtown.
Frequently asked questions about Extended Stay America - Bakersfield - California Avenue
How is Extended Stay America - Bakersfield - California Avenue rated?
Extended Stay America - Bakersfield - California Avenue has a 4.2 star rating with 1,970 reviews.
When is Extended Stay America - Bakersfield - California Avenue open?
Extended Stay America - Bakersfield - California Avenue is open now. It will close tomorrow at 12:00 a.m.