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Extended Stay America - Bakersfield - California Avenue
- Hotels
- Bakersfield, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
3318 California Ave., Bakersfield, CA, 93304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean room and excellent service It was a super nice and splendid stay
Love the front desk people. Great experience overall
Business response:
Dear Carlos, you put a smile on many faces around here with your kind words about our front desk team. Each department plays a part and works hard to ensure every guest has a fantastic experience while away from home. It's nice to read they made a positive difference. We appreciate you as a valued guest and hope you will stay with us at Extended Stay America when your travels bring you to the area. Thank you for sharing your review.Sincerely,Hotel Management
Weekend Getaway I was highly disappointed with my stay this time around. My room was unacceptable. There was hair and stains on my top bed cover. There was a tear in the lounging chair. There also was a big gap under the room door. I was waiting for bugs to just walk under the door! The front desk staff was very friendly and professional as always. I will stay here again, but they need to upgrade their standards.
Business response:
Dear Caesar, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for the issues which kept it from being perfect. Please be assured we will address the concerns mentioned with the team. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience we strive to provide every guest.Sincerely,Hotel Management
Not up to standard. Bathtub not cleaned. Broken dresser (all of the drawers broken). Can hear all outside noises. Front desk staff was friendly though. Did provide extra towels and washcloths when asked.
Business response:
Dear Guest, thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon. Sincerely, Hotel Management
Pillows The pillows are lumpy and flat to use
Passing thru I was tired and the nice person told me my room needed pillow cases and gave them to me. I didn't mind that. I had a nice stay, just wanted rest! Drove 1079 miles from Denver that day!
Business response:
Dear Guest, thank you for reviewing your stay. We are glad to know your stay was pleasant. We strive to provide all our guests with a comfortable and memorable experience. We look forward to welcoming you soon. Sincerely, Hotel Management
Service and check-in was great. Customer service was top notch and made me feel like I’m home. I would definitely stay here once again and tell friends and family as well.
Business response:
Dear Mark, it was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments encourage all of us. Thank you for the recommendation, and we hope to be your hotel of choice whenever you visit the city. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Bakersfield - California Avenue
How is Extended Stay America - Bakersfield - California Avenue rated?
Extended Stay America - Bakersfield - California Avenue has a 4.2 star rating with 1,970 reviews.
When is Extended Stay America - Bakersfield - California Avenue open?
Extended Stay America - Bakersfield - California Avenue is open now. It will close tomorrow at 12:00 a.m.