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Extended Stay America - Bakersfield - California Avenue
- Hotels
- Bakersfield, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
3318 California Ave., Bakersfield, CA, 93304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent room and area for the money.
Business response:
Dear Guest, thank you for choosing to stay with us. We work hard to ensure our guests have a comfortable and memorable stay with us. Therefore, it is lovely to see that you had an enjoyable stay and found us to be of great value. It was a pleasure having you as our Guest, and we hope to see you again on your next visit to the city. Sincerely, Hotel Management
I enjoy my stay here
You get what you pay for.. When I first walked up to the lobby, they keep the door locked. I didn’t know until someone that was staying there told me to call them through a phone on the other wall. They didn’t answer for 10 minutes. As far as the room, It was a nice cozy room from what it looked like, but when I stepped into the room the floors were sticky and a moth was already in the room. The bed was so hard that it hurt my back. The only benefit out of it all was that it has a mini kitchen and the shower was decent.
Business response:
Dear Guest, thank you for choosing to stay with us. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Please be assured we will address them appropriately. Our goal is to deliver outstanding service to all our guests. Therefore, we hope that you will come back soon and let us show you the hospitality we are known for providing. Sincerely, Hotel Management
La limpieza Muy bien, el hotel está viejito y en las fotos se ve súper pero para una noche está bien
Business response:
Dear Miguel, thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit. Sincerely, Hotel Management
Front desk clerks were both awesome! Room was torn up! We knew it wasn't a 5 star hotel but.........
Business response:
Dear Julia, we are pleased you enjoyed your stay and had a memorable experience interacting with our staff. We will be sure to share your compliments with them. Also, your feedback about aging rooms will be shared with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal will be to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management
Found a pack of used condom (no condom just the wrapper) next to the bed.
Business response:
Thank you for evaluating your stay with us. We are sorry for the disappointing experience you had with us and apologize for the mistakes made when servicing your guest room. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We encourage you to try us again in the near future. We are confident you will enjoy a better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Bakersfield - California Avenue
How is Extended Stay America - Bakersfield - California Avenue rated?
Extended Stay America - Bakersfield - California Avenue has a 4.2 star rating with 1,970 reviews.
When is Extended Stay America - Bakersfield - California Avenue open?
Extended Stay America - Bakersfield - California Avenue is open now. It will close tomorrow at 12:00 a.m.