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Extended Stay America - Bakersfield - California Avenue
- Hotels
- Bakersfield, CA
About this business
Location details
3318 California Ave., Bakersfield, CA, 93304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
CORNER ROOM 200 WAS AWESOME
Business response:
Thank you for choosing Extended Stay America. We are happy to read how much you liked your guest room! It is our goal for your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Update your furniture The furniture in the room is dated and some pieces are broken. Wood panel floor has parts where the panel is either cut out or broken. Dangerous. Dresser drawers broken to the point they fall out of the dresser.
No hair dryer. Found old shampoo bottles UNDER the floor that was curled up in the shower. Room smelled of smoke.
Business response:
Thank you for your review. We are sorry for the smoke smell and cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Great place to stay thank you
Business response:
Thank you for the glowing review of Extended Stay America. It's a pleasure to know you had a wonderful stay with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was dirty and noisy
Business response:
Thank you for taking the time to share your feedback. We regret the noise disturbance you encountered and apologize for the cleanliness issues you encountered. We will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hotel Management
Where is my money you stole! Furniture in room was aged and some broken. There’s a big issue that was on my mind . Having your computer service charge me 3 times my room charge plus my $100 dep. This is not the first time this is happened and it leaves my account drained I don’t get back into my account for at least five days. I’m wondering if I should report to the police for theft every time you guys do it to me. Somebody better look into it.
Just filthy hats she everywhere homeless camp set front area disgusting.
Business response:
Thank you for your review. We are sorry for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping team to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon! Sincerely, Hotel Management
Looks like a homeless stay Not a good area, dirty, wouldn’t stay there again,
Business response:
On behalf of our housekeeping team, please accept our sincerest apologies for the cleanliness issues you had with your accommodations during your visit. We will be working with our housekeeping department to make sure that we deliver a superb stay every time. Again, we apologize, and we hope you will stay with us again so we can have a chance to provide you with the flawless visit you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Bakersfield - California Avenue
How is Extended Stay America - Bakersfield - California Avenue rated?
Extended Stay America - Bakersfield - California Avenue has a 3.3 star rating with 3,640 reviews.
When is Extended Stay America - Bakersfield - California Avenue open?
Extended Stay America - Bakersfield - California Avenue is open now. It will close tomorrow at 12:00 a.m.