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Extended Stay America - Bakersfield - Chester Lane
- Hotels
- Bakersfield, CA
About this business
Location details
3600 Chester Ln., Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs some upgrade but is in good location.
Room. Our bathroom, shower/tub needs a facelift
Business response:
Dear Guest, Thank you for sharing your feedback regarding your recent stay. We regret that the bathroom's condition did not meet your expectations. Maintaining well-appointed accommodations is very important to us, and we understand how the appearance and functionality of these spaces significantly impact overall comfort. Please be assured that your comments have been shared with our maintenance team for improvement. Thank you for being so patient, and we hope you will consider giving our hotel another chance so we can leave... read more
Very spacious and clean room. Good location.
Business response:
Dear Guest, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you were satisfied with the space and cleanliness of your rooms as well as our convenient location. Providing a comfortable environment and maintaining high cleanliness standards are top priorities for our team, and it is rewarding to know we met your expectations. Your kind feedback truly motivates us to continue delivering excellent hospitality. We appreciate your support and are grateful you chose to stay wit... read more
Room was perfect
Amazing service
Business response:
Dear Guest, Thank you for your wonderful feedback. We are thrilled to know that you enjoyed our service. Our team is dedicated to ensuring every guest feels welcomed, cared for, and valued, and it is always rewarding to hear that our efforts made a positive impact on your stay at Extended Stay America. Your appreciation inspires us to maintain and continually enhance the quality of service we provide. We look forward to creating more memorable experiences for you in the future. Sincerely, Hotel Management
This room compared to the room i stayed in on Saturday of that week which had issues was perfect.
Rooms clean, better then a outdoor spot. Staff is chill, coffees ok, elevator is broken, doors are touchy
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found the rooms clean and enjoyed the friendly, relaxed attitude of our staff. We appreciate your comments regarding the coffee and the overall experience. At the same time, we sincerely apologize for the inconvenience caused by the broken elevator and the doors not functioning properly. Your feedback has been shared with our maintenance team. We truly value your input, as it helps us improve our services. We hope you will give ... read more
Good, safe location right off the freeway
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our location convenient and safe, as well as easily accessible from the freeway. Providing a secure and comfortable environment for our guests is very important to us, and your positive comments encourage our team to continue delivering excellent service. We truly appreciate your support and are glad that our efforts contributed to a positive experience during your stay. We look forward to welcoming you again to Ex... read more
When I arrived and ask if there was rooms available and the price. I was told there were no rooms available. But it was showing me they were still available rooms
Business response:
Dear Guest, Thank you for sharing your feedback with us. We appreciate you taking the time to share your experience, and we sincerely regret the confusion you encountered regarding availability. Please accept our apologies for any frustration this may have caused, as this is not the level of clarity or service we strive to provide. Your comments have been noted and will be used to improve our communication and processes moving forward. We value your perspective and hope you will consider staying with us again, so we can offe... read more
Frequently asked questions about Extended Stay America - Bakersfield - Chester Lane
How is Extended Stay America - Bakersfield - Chester Lane rated?
Extended Stay America - Bakersfield - Chester Lane has a 3.6 star rating with 2,278 reviews.
When is Extended Stay America - Bakersfield - Chester Lane open?
Extended Stay America - Bakersfield - Chester Lane is open now. It will close tomorrow at 12:00 a.m.