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Extended Stay America - Bakersfield - Chester Lane
- Hotels
- Bakersfield, CA
About this business
Location details
3600 Chester Ln., Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Elevator broken. Broken elevator. No offer of discount.
Business response:
Dear Jeremy, We extend our sincere apologies for any inconvenience caused by our elevator being out of service during your stay. We understand the importance of this amenity to our guests, and we regret any discomfort it may have caused you. Your feedback is important to us, and we will share it with our management team to promptly improve future experiences. Thank you for your understanding. We hope to accommodate you again under better circumstances next time. Until then, take care! Sincerely, Hotel Management
Really good. Comfortable room. Check in was more difficult than it needed to be.
Business response:
Dear Guest, Thank you for choosing us. We're glad you found your room comfortable and had a pleasant time. However, we are sorry for the disappointment during the check-in. We'll work on streamlining our process to make it easier for future guests. Thanks for your feedback. We hope to have another occasion to host you and provide you with the seamless stay you deserve! Sincerely, Hotel Management
I'd stay again! The check-in process was great! The person who helped me was super kind and he had a great personality (and it was kind of late, too!). That alone would definitely make me stay at this location again for future work obligations. And the room I had was really nice--clean and "attractive."
Business response:
Dear Guest, We are glad that everything went well during your time with us, and you made for a memorable experience! Thank you for choosing Extended Stay America and taking the time to leave your outstanding feedback. We hope to have the opportunity to welcome you back anytime you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Bakersfield - Chester Lane
How is Extended Stay America - Bakersfield - Chester Lane rated?
Extended Stay America - Bakersfield - Chester Lane has a 3.5 star rating with 2,165 reviews.
When is Extended Stay America - Bakersfield - Chester Lane open?
Extended Stay America - Bakersfield - Chester Lane is open now. It will close tomorrow at 12:00 a.m.