This profile has been claimed by the business owner or representative.
Extended Stay America - Bakersfield - Chester Lane
- Hotels
- Bakersfield, CA
About this business
Location details
3600 Chester Ln., Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Really good. Comfortable room. Check in was more difficult than it needed to be.
Business response:
Dear Guest, Thank you for choosing us. We're glad you found your room comfortable and had a pleasant time. However, we are sorry for the disappointment during the check-in. We'll work on streamlining our process to make it easier for future guests. Thanks for your feedback. We hope to have another occasion to host you and provide you with the seamless stay you deserve! Sincerely, Hotel Management
I'd stay again! The check-in process was great! The person who helped me was super kind and he had a great personality (and it was kind of late, too!). That alone would definitely make me stay at this location again for future work obligations. And the room I had was really nice--clean and "attractive."
Business response:
Dear Guest, We are glad that everything went well during your time with us, and you made for a memorable experience! Thank you for choosing Extended Stay America and taking the time to leave your outstanding feedback. We hope to have the opportunity to welcome you back anytime you are in the area. Sincerely, Hotel Management
I liked the room sadly i stayed for 2 days and not one single day was the room cleaned or the trash thrown away , i had to buy new towels because they were never at the desk and i needed towels to take a shower for the price of the stay and the security deposit of $ 100 was very disappointed
Business response:
Dear Guest, Thank you for taking the time to share your experience. We're glad you liked the room. However, we sincerely apologize for the lack of housekeeping service during your stay and for the inconvenience caused. Our goal is always to provide a comfortable and well-supported stay, and it’s clear we fell short regarding room cleaning and towel availability. Please know that your comments have been shared with our housekeeping and front desk teams so we can address these issues directly and improve the guest experience m... read more
Dejligt ophold. Elevatoren virkede dog ikke
Frequently asked questions about Extended Stay America - Bakersfield - Chester Lane
How is Extended Stay America - Bakersfield - Chester Lane rated?
Extended Stay America - Bakersfield - Chester Lane has a 3.5 star rating with 2,157 reviews.
When is Extended Stay America - Bakersfield - Chester Lane open?
Extended Stay America - Bakersfield - Chester Lane is open now. It will close tomorrow at 12:00 a.m.