Extended Stay America - Bakersfield - Chester Lane

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Andy, thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management 

Business response:

Thank you for sharing your feedback at Extended Stay America. We are glad to know you enjoyed your time with us, but we regret the maintenance issue you encountered. We have shared your feedback with the appropriate team. We hope you will visit us back in the future so that we can make it up to you. Sincerely, Hotel Management 

Business response:

Thank you for the wonderful feedback about our hotel. We are delighted to know you loved our cozy beds and slept well. We value your feedback as it will help us improve our facilities moving forward. We appreciate your business and hope you will choose Extended Stay America on your next visit to our area. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Matthew, thank you for taking the time to review your stay at Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Business response:

Thank you for the excellent review of Extended Stay America. We're delighted to know you loved your well-appointed room and that the service provided by our wonderful associates met all your expectations. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel. We want every guest to have a comfortable experience, and regrettably, we did not succeed in your case. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management