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3600 Chester Ln., Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate you being our guest. We want every guest to have a comfortable experience, and regrettably, we did not succeed in your case. I hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
A very clean hotel The first thing I noticed when entering our room was how refreshingly clean the room smelled. There is one thing I feel could be improved was the gentleman working the desk in the evening hours..We had a few questions and he didn't seem to care about our needs..It really wasn't a big deal but his attitude was "what do you want me to do about it"
Business response:
Karen, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Reviews such as yours mean a lot! We look forward to welcoming you back. Sincerely, Hotel Management
Nice
Business response:
Robin, thank you for your kind rating and letting us know your stay at Extended Stay America was pleasant. Thanks again for being our guest, and we hope you will allow us to be of your service again in the future. Sincerely, General Manager
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager
Business response:
Robert, I appreciate you taking the time to post your review. We are delighted to know you had a fantastic time being with us. We hope to see you again at Extended Stay America. Sincerely, General Manager
Good for long term stay Close to a number of attractions; quiet, essentially aa good hotel in need of some improvements--like better pillows, a blanket without a cigarette burn hole, and a door that stuck one time too many. The morning continental breakfast consisted of oatmeal, a muffin and a candy bar.Otherwise, fine place.
Business response:
John, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you had a comfortable stay and that our location was perfect for your needs. We appreciate your feedback and have taken a note of it. We value your business and hope to welcome you back soon. Sincerely, General Manager
Nice Everything was very good, clean, rooms are spacious the only thing that I felt could use and upgrade was mattresses... They were a little lumpy, felt a little cheap or old or both. Other than than staff was friendly...I would stay again 👍👍
Business response:
Amy, we are delighted you chose to stay at Extended Stay America. It’s a pleasure knowing you loved the cleanliness of your room and the friendliness of our staff. We value your observation in regard to the bed and have taken a note of it. We look forward to welcoming you back soon. Sincerely, General Manager
Would stay again Location was good with places to eat close by. Room was nice & clean except carpets could use a good shampooing. Kitchenware was not in the room but available upon request. Breakfast was grab & go style. They only had coffee, mini muffins, & granola bars. Overall a good stay & would stay again.
Business response:
Sabrina, thank you for sharing your experience of your stay at Extended Stay America. We're glad to know you found our location perfect for your needs and that you liked your clean room. We appreciate you making us your first choice whenever your trip brings you back to our area. It was our pleasure having you as our guest, and look forward to welcoming you back soon. Sincerely, General Manager
New hotel. Room was big and clean. Sparse on amenities. Free breakfast was worst in 10 days of traveling.
Business response:
Thank you for sharing your feedback with us. We are happy to know you liked your spacious room and that found it spotless. However, we're sorry the breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, General Manager
Extended Stay America - Bakersfield - Chester Lane has a 3.6 star rating with 2,303 reviews.
Extended Stay America - Bakersfield - Chester Lane is open now. It will close tomorrow at 12:00 a.m.