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Extended Stay America - Bakersfield - Chester Lane
- Hotels
- Bakersfield, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3600 Chester Ln., Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bakersfield Great price, clean, bed and linen not comfortable.
Business response:
I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about the value and the cleanliness of our hotel; however, we apologize that our linen and bed was not accommodating to the comfort of your needs. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
It was very nice and comfortable stay. We were travelling to vegas and grand canyon. This was our layover stay. It was very nuce and comfortable. Just one problem this hotel is little bit far from I5.
Business response:
I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about the comfort of your stay. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Pretty great We had a great stay here except the front desk help. It was 8:00 pm I was ready to check in and get to bed (I´m five months pregnant and had traveled eight hours.) We get to the hotel where I had previously looked on expedia at prices and we chose this based on guest rating and price. Let me tell you for the price and how nice this hotel was it was awesome. But the only bad thing is the woman at the desk. I asked if we could get the hotel price for what expedia had and she said no, we had to literally book our h... read more
Business response:
Thank you for sharing your experience with us. I enjoyed reading how well you liked our accommodations, yet disappointed in the lack of customer service you received from one of our staff members. The proper customer service and communication will be addressed. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
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Last minute booking due to emergency home repairs. This is a smaller property with all the right amenities and proximity to all in the city. The room was spacious, clean, newer construction, and the hotel staff made us feel very welcome and comfortable. We usually don't get hotel staff calling us after we check in to make sure we found our room comfortable. Nice touch! We would absolutely stay again and hope to find other properties like this in other cities we visit.
Business response:
Thank you for writing a review of your experience with us. We appreciate the kind comments about the cleanliness and customer service at our location. I am grateful for the feedback you provided so we are able to continually improve our hotel. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
OK but should have mentioned the marathon. Good location, near restaurants, shops, stores, and freeway access. Room was spacious, clean, and comfortable. Bathroom could have used a stopper for the sink and hook on which to hang clothing while showering. Chief complaint involved the marathon that ran by the front of the hotel, blocking access out while trying to check out in morning for a long drive ahead. Security volunteers asked me to wait for a gap in the runners to make the only turn allowed. This took awhile. Then, when... read more
Business response:
I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about the cleanliness and the comfort of your stay at our location; however, we apologize that you were greatly inconvenienced by the marathon, unfortunately we were also not made aware by the city that this would take place near our location. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay th... read more
Very nice, I was pleasantly surprised. I would of paid double and still I would of been satisfied.
Business response:
We appreciate the kind comments about our hotel being nice and the great value for the price. I discussed your comments with the team, and we are happy to hear you had a great stay. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Frequently asked questions about Extended Stay America - Bakersfield - Chester Lane
How is Extended Stay America - Bakersfield - Chester Lane rated?
Extended Stay America - Bakersfield - Chester Lane has a 4.2 star rating with 1,407 reviews.
When is Extended Stay America - Bakersfield - Chester Lane open?
Extended Stay America - Bakersfield - Chester Lane is open now. It will close tomorrow at 12:00 a.m.