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Extended Stay America - Baltimore - BWI Airport - Aero Dr.
- Hotels
- Linthicum Heights, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1500 Aero Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disgusting The room was musty smelling, sheets & pillow cases where dirty. The bath tub had hair in it. They only gave one towel , no wash cloths. When asked for more was told they had to be washed them. The next day asked for additional wash cloths again they still didnt have any. The staff was nonchalant about the whole situtation. I asked to have my room cleaned was told the only clean once a week. This is the worse Extended stay I ever stayed at Nasty as hell
Business response:
Rochelle, thank you for your feedback. We are sorry our hotel did not meet your expectations and regret the cleanliness issue you encountered in your room. We have taken note of your feedback and have shared it with the housekeeping team to be more diligent in their efforts going forward. Moreover, we apologize for the lack of amenities you experienced. We have discussed this with the appropriate team to restock this immediately so that our future guests do not have a similar difficulty. Please consider a future stay as we w... read more
Staff helpful and courteous. Room was adequate and I liked the space for doing work on laptop. there was no hair dryer in the room and the one they brought later did not work :( For one night and to be this close to the airport, it was sufficient
Business response:
Dear Guest, thank you for staying with us. We are glad you liked our courteous service and that our location was perfect for your needs. However, we are sorry for the issues encountered. Our maintenance team has been made aware of this, and they will take care of this right away. We appreciate your business and hope you will choose us again on your next visit to our area. Sincerely, Hotel Management
I like the amenities that was in the room love the fact that it had a full size refrigerator, stove and microwave. The room was very clean and the bed was very comfortable.
Business response:
Thank you for the excellent review of Extended Stay America. We're delighted to know you loved your well-equipped room and that you enjoyed your time with us. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - BWI Airport - Aero Dr.
How is Extended Stay America - Baltimore - BWI Airport - Aero Dr. rated?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. has a 4.2 star rating with 1,205 reviews.
When is Extended Stay America - Baltimore - BWI Airport - Aero Dr. open?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. is open now. It will close tomorrow at 12:00 a.m.