Extended Stay America - Baltimore - BWI Airport - Aero Dr.

Business response:

Thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Willie, thank you for reviewing your stay at Extended Stay America. We are happy to read how happy you were with our refreshing property. Our top priority is to take care of our guests, and we are glad you acknowledged our commitment in maintaining clean and safe accommodations. It was a pleasure to have you as our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are pleased to know how much you liked our well-kept property. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Rich, thank you for the generous review of Extended Stay America. We are glad you were impressed with our front desk services and enjoyed the cleanliness and spaciousness of our accommodations. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Theresa, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Carla, thank you for letting us know about your stay. We apologize for the disappointing experience you had and regret the difficulties you encountered with our accommodations. We appreciate you alerting us with your observation about the smoke detector in your suite. We take safety precautions such as this very seriously and will have our property engineer inspect the guest room. Also, your comments with regard to the maintenance of your suite have been shared with the appropriate team so that they can fix it immediately. T... read more

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure to accommodate you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

All of us at Extended Stay America appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management