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Extended Stay America - Baltimore - BWI Airport - Aero Dr.
- Hotels
- Linthicum Heights, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1500 Aero Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Emergency Stay Emergency booking when my flight was cancelled. Moderate hotel---quilted bedspreads, no cups/glasses in bathroom, could not connect to wifi on tablet. Breakfast was "grab and go" which means cellophane muffins, instant oatmeal, granola bars and apples.
Business response:
Diane - Thank you for your review. We are sorry to hear that you were not informed of the kitchenware available at the front desk; however, we're glad that we were able to host you after your flight was cancelled. We will work with our team to ensure we are fully informing our guests of our available amenities at check-in. We hope to have the chance to provide you with a better stay in the future.
Average Front desk was average even awkward at times. Quiet stay definitely not a luxury hotel but it will do if you're passing through.
Business response:
Thank you for sharing your experience with us. Please accept our apologies that we were unable to exceed your expectations. In response to your feedback, I will work with our front desk staff to ensure each guest receives professional customer service. Still, I am glad to read that you had a satisfactory stay overall. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Small business trip, very comfortable nice room and shower. Showtime prefer HBO lol other then that perfect.
Confusing I was dropped off here by a cab from the airport at 1:30am. Apparently there are two Extended Stays right down the road from each other and I was dropped off at the wrong one. There was no one at the desk and the door was locked so I had to call and wait for someone to come around. They would not just transfer my room, even though they had availability because I had booked through Expedia.. so they said they would have to charge me again. When I told them this was unacceptable, they finally called me another cab an... read more
Bad weather/close to job Hotel was nice and cozy.. I will return to this hotel for another great stay
My partner and I stayed at this hotel for three nights and there was no housekeeping. Nobody checked on us the whole time. We put our trash in the hall the second day and nobody picked it up until we were leaving. Other than that, our stay was wonderful. The front desk people were very helpful.
Business response:
Thank you for sharing your experience with us. Please accept our apologies that we failed to communicate our housekeeping policy. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. Moving forward, I will make sure we are clearly communicating our amenities during guest arrivals. Still, I am glad to read that you had a positive stay overall and enjoyed our friendly customer service. Thank you again for your review. We look f... read more
Frequently asked questions about Extended Stay America - Baltimore - BWI Airport - Aero Dr.
How is Extended Stay America - Baltimore - BWI Airport - Aero Dr. rated?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. has a 4.2 star rating with 1,210 reviews.
When is Extended Stay America - Baltimore - BWI Airport - Aero Dr. open?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. is open now. It will close tomorrow at 12:00 a.m.