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Extended Stay America - Baltimore - BWl Airport - International Dr.
- Hotels
- Linthicum Heights, MD
About this business
Location details
939 International Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The employees were friendly and very helping. The room was very clean
Business response:
Thank you for sharing your cheerful comments with us. We take great pride in providing our guests’ with well-appointed rooms and the best service we possibly can, and it was highly appreciated by us to know you acknowledged these as the factors which made your stay a memorable one. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Ok for the money and locale, but kind of seedy. Stood in the cold for 20 minutes waiting for someone to arrive in the lobby. Once they let me in the whole lobby smelled like they were smoking pot in there. Non-smoking room smells like smoke. And bed was made, but there was dirt on the covers and they don’t clean daily or replenish soap or towels.
Business response:
Gregory, thank you for your review. Although you had an overall satisfactory stay, and that you found us to be a fair value. However, we are sorry for the experience you had at check-in. Your feedback is important to us, and we will use it to improve our services going forward. We are also sorry for the cleanliness issues you encountered and are sorry for the inconvenience you experienced due to smoke. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention... read more
Mark`s Stay Room was ok, but had hot pocket wrappers and other trash under the bed. Alright for a one nighter. Breakfast consisted of coffee and your choice of granola bars
Business response:
Mark, thank you for choosing Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. However, we regret the cleanliness issues you faced in your room. We take great pride in the service, cleanliness, and maintenance of our property, and we hope this isolated incident will not keep you from returning to enjoy a great experience next time. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - BWl Airport - International Dr.
How is Extended Stay America - Baltimore - BWl Airport - International Dr. rated?
Extended Stay America - Baltimore - BWl Airport - International Dr. has a 4.3 star rating with 1,382 reviews.
When is Extended Stay America - Baltimore - BWl Airport - International Dr. open?
Extended Stay America - Baltimore - BWl Airport - International Dr. is open now. It will close tomorrow at 12:00 a.m.