Extended Stay America - Baltimore - BWl Airport - International Dr.

Business response:

Dear Evan, Thank you for choosing to stay with us. We greatly appreciate your feedback regarding the cleanliness of the room. However, our foremost aim is to ensure a comfortable stay for all our guests. Therefore, we regret any dissatisfaction with the beds. Your comments are valuable to us, and we hope for the opportunity to provide you with an improved experience during a future stay at our establishment.Sincerely,Hotel Management 

Business response:

Dear Lakshmi, Thank you for taking the time to share your feedback about your recent visit. We are glad you enjoyed your stay overall. We sincerely hope you will consider giving us another opportunity to showcase our dedication to providing exceptional experiences during your next visit to the area.Sincerely,Hotel Management 

Business response:

Dear Jasmine, Thank you for your kind words about Extended Stay America! We're thrilled that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Sincerely,Hotel Management