Extended Stay America - Baltimore - BWl Airport - International Dr.

Business response:

Dear Michael, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high service levels, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management 

Business response:

Dear Dimitri, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we apologize for any concerns that kept it from being perfect. We hope you will allow us another opportunity to show you the outstanding experience we strive to provide every guest.Sincerely,Hotel Management 

Business response:

Dear Ronald, Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room. We want your stay with us to feel at home and be as comfortable as possible. Please know our front desk is staffed around the clock and is happy to assist you while you are here. We appreciate your kind review and hope to welcome you back soon.Sincerely,Hotel Management