Extended Stay America - Baltimore - BWl Airport - International Dr.

Business response:

Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, Hotel Management 

Business response:

Sherry, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Huan, thank you for staying at Extended Stay America. We are delighted to read you had a nice time with us and that you liked our well-kept property. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Anthony, thank you for staying with us. We are glad you liked our courteous service and your well-appointed room. That being said, we are sorry for the issues you experienced with the comfort of your bedding and with the internet service. We have shared your feedback with the respective teams to take necessary actions immediately. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management 

Business response:

Jose, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Thank you so much for the perfect review of Extended Stay America. Our entire staff strives to provide an exceptional experience for each guest, and we are delighted to read we succeeded in making this happen for you. Your recommendation is truly appreciated, and we look forward to being of your service again whenever you are back here. Sincerely, Hotel Management 

Business response:

Keith, thank you for your review. We are glad your overall stay was pleasant, but we are sorry if any inconvenience was caused while here. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management 

Business response:

Kelsey, thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management