Extended Stay America - Baltimore - BWl Airport - International Dr.

Business response:

Melissa, thank you so much for the terrific rating regarding your stay at Extended Stay America. Making sure that each guest's stay is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Sincerely, Hotel Management 

Business response:

Zuleika, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Tisha, thanks for choosing Extended Stay America for your needs. We are glad you liked our well-maintained property and had a great stay with us. However, we are sorry for any inconvenience caused to you. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. On behalf of everyone here, we invite you to stay with us again. Sincerely, Hotel Management 

Business response:

Kathy, thanks so much for the four-star rating of Extended Stay America. We are thrilled to see you loved everything we offer and that you had a wonderful stay. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management 

Business response:

Chinshen, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for not meeting your expectations with regard to our facilities and amenities. Your feedback is valuable as it will help us improve moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your feedback. We are pleased you stayed with us, but we are sorry for the inconvenience you experienced with our shuttle service. We have shared your review with our concerned team for better improvements. We hope you will choose us again the next time you are in this area. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Anitra, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Juan, thank you for staying at the Extended Stay America. We are thrilled to read you were impressed with your spotless room and the great service you received from our staff. Your excellent compliments have been shared with entire team, especially with Valerie & Tia for making your stay a memorable one. It was our pleasure to serve you, and we look forward to welcoming you back soon. Sincerely, Hotel Management