This profile has been claimed by the business owner or representative.
Extended Stay America - Baltimore - Glen Burnie
- Hotels
- Glen Burnie, MD
About this business
Location details
104 Chesapeake Center Ct., Glen Burnie, MD, 21061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bed and pillows were comfortable. Had to wait almost 20min for someone to come to the front desk to check me in. Not acceptable.
Business response:
Dear Mike, Thank you for sharing your feedback. We're delighted to hear that you found our beds and pillows comfortable. We apologize for any inconvenience caused by the wait at check-in. We appreciate your patience and understanding. Your comments will be shared with our team to ensure a smoother check-in process for our guests in the future. We hope to welcome you back for an improved experience.Sincerely,Hotel Management
Good place to stay
The first room was smoky. The second room was better. The staff was super friendly and helpful.
Business response:
Dear Alison, Thank you for your feedback. We appreciate your understanding regarding the room concerns and are glad our team could assist in finding more suitable accommodation. It's heartening to know you found our staff super friendly and helpful. We value your patronage and hope to welcome you back for an even more enjoyable stay.Sincerely,Hotel Management
👍
Business response:
Dear Jalisha, Thank you for sharing your rating with us. We are disappointed that you did not get to enjoy the exceptional experience that we are known for providing. We hope you will give us another opportunity to gain your trust in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - Glen Burnie
How is Extended Stay America - Baltimore - Glen Burnie rated?
Extended Stay America - Baltimore - Glen Burnie has a 3.3 star rating with 2,004 reviews.
When is Extended Stay America - Baltimore - Glen Burnie open?
Extended Stay America - Baltimore - Glen Burnie is open now. It will close tomorrow at 12:00 a.m.