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Extended Stay America - Baltimore - Glen Burnie
- Hotels
- Glen Burnie, MD
About this business
Extended Stay America Hotel Baltimore - Glen Burnie is located at 104 Chesapeake Center Ct, Glen Burnie, MD. This business specializes in Hotels & Motels and Other Lodging.
Location details
104 Chesapeake Center Ct., Glen Burnie, MD, 21061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Ram, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
I paid for a queen size bed and once I arrived I was told that I had been “upgraded” to a room with two double beds. How is that a upgrade? My friend and I are not a size two. Which made it really uncomfortable sleeping.
Business response:
Charlene, thank you for your review. We are sorry for the reservation issue you encountered and the inconvenience you had due to it. Please be assured that we are investigating the problem you described and are taking the appropriate action to prevent it from happening again. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincerely, Hotel Management
Good: Clean hotel; friendly, helpful staff. Bar/restaurant is a quick walk across the parking lot. Bad: A lot of what seemed to be residents always hanging outside. All that I spoke to were friendly, tho. The bar next door is active, so there is a lot of loud traffic late into the night. There is what appears to be a homeless camp in the woods behind the hotel. One of our vehicles got broken into and tools were stolen. The hotel is good, but I wouldn't recommend it if you have a family.
Business response:
Thank you for sharing your detailed feedback. We are glad you liked our courteous service and that majority of your visit was a pleasant one. However, we regret you experienced unexpected vandalism to your vehicle and we can understand how this must have impacted you negatively. We will review this instance with the security team. Please consider coming here again so we can make your next visit an exceptional one. Sincerely, Hotel Management
Nice night on the road. I had a one night stay the room was clean and comfortable. My only complaint was I felt the pillows or a little too soft and did not give much support. The bathroom was adequate for my needs however the bathtub was really small and if you were over 6 ft tall it would be impossible to take a bath in it. Overall my stay was comfortable.
Business response:
Charles, thank you for sharing your experience staying at Extended Stay America. We are delighted to read you enjoyed our well-maintained accommodations, however, we are sorry for the inconvenience you had with our pillows and with the bathtub. Thank you for being our guest, and we hope you will visit us again. Sincerely, Hotel Management
Booked through Expedia, when arrived the front desk clerk charged me a cheaper amount, then I was charged by both the hotel and Expedia when I contacted Expedia about the problem it was made out to seem as if it were my fault and I ended up having to pay the higher rate after the clerk gave me a cheaper rate. So I’d have to say that all in all the hotel was nice but I’m DONE with Expedia !
Business response:
Thank you for sharing your feedback. We regret the inconvenience you had with your third party reservation. We understand your frustration, but we are glad your experience at our hotel was a pleasant one. We hope this will not deter you from choosing us again soon. Sincerely, Hotel Management
Amazing Amazing !
Business response:
Amber, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Great stay ! It has been amazing and the service is wonderful !
Business response:
Amber, thank you for your excellent review of the Extended Stay America. We are so pleased that you enjoyed an outstanding stay and that you were thoroughly spoiled by our associates. One of the pillars of our brand is friendly service, so we appreciate you taking the time to recognize the successful efforts of our team. We hope you will be back to stay with us the next time you are in the area. Sincerely, Hotel Management
Business response:
Glenn, we are pleased your stay was a fantastic one, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
Business response:
Robin, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - Glen Burnie
How is Extended Stay America - Baltimore - Glen Burnie rated?
Extended Stay America - Baltimore - Glen Burnie has a 4.4 star rating with 1,028 reviews.
When is Extended Stay America - Baltimore - Glen Burnie open?
Extended Stay America - Baltimore - Glen Burnie is open now. It will close tomorrow at 12:00 a.m.