Extended Stay America - Baltimore - Glen Burnie

Business response:

Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future. Again, thank you for choosing Extended Stay Hotels and if I can be of assistance to you, please contact me directly at 410-761-2708. Sincerely, Samera Aslam General Manager 410-761-2708 bgb@extendedstay.com 

Business response:

Ronnie, thank you for reviewing your stay at Extended Stay America. We are glad you liked our service and that you had an overall pleasant stay. We appreciate your observations about your room, and we have shared with appropriate members of our team to look into it. We hope you will visit us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future. Again, thank you for choosing Extended Stay Hotels and if I can be of assistance to you, please contact me directly at 410-761-2708. Sincerely, Samera Aslam General Manager 410-761-2708 bgb@extendedstay.com 

Business response:

Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and slept well on our comfortable beds. We are also glad to know you liked our fully-equipped kitchenette facility. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management 

Business response:

Thank you for reviewing Extended Stay America. We are glad you were able to stay here and take advantage of all that our area has to offer. It was great to read that our hotel was just right for your needs. We appreciate your feedback and look forward to accommodating you in the future. Sincerely, Hotel Management 

Business response:

Hashim, thank you for choosing Extended Stay America for your recent stay. We appreciate your kind comments about our convenient location close to shopping. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management