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Extended Stay America - Baltimore - Glen Burnie
- Hotels
- Glen Burnie, MD
About this business
Extended Stay America Hotel Baltimore - Glen Burnie is located at 104 Chesapeake Center Ct, Glen Burnie, MD. This business specializes in Hotels & Motels and Other Lodging.
Location details
104 Chesapeake Center Ct., Glen Burnie, MD, 21061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Muy bueba Muy buena
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
It was beautiful neat and comfortible, it was very close to walmart I had to stop there and get all I needed since the beautiful room had stove fridge and space fir pits and pans
Business response:
Much gratitude for taking time to review your stay at Extended Stay America. We are thrilled to know you were impressed with your room and that our great location close to shops was perfect for your needs. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit our area. Sincerely, Hotel Management
It wouldn’t be such a bad place it’s always the way it was clean the elevator was clean and then through the night people hollering and down the hallway
Business response:
Thank you for being our guest once again. Although you liked our well-kept property, we are sorry for the noise issue you experienced. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
I checked in it seemed like a longer process than usual. Gave me my room keys walked into my room and it looked like someone was already in that room the bed was undone as if someone had already been sleeping there. For a second I thought I had walked into the wrong room. There was trash and the room smelled like burritos gone bad so literally someone had just checked out. The room couldn’t even be locked at all. Went back downstairs and got another room. But even though I had a clean room this time I can tell it was just ve... read more
Business response:
Thank you for your review. We are sorry for the service issues you encountered and for the cleanliness issues in your suite. Your feedback will be shared with our front desk and housekeeping teams, and we will be working to ensure this does not happen again in the future. We value your comments and hope to have another chance to redeem ourselves. Sincerely, Hotel Management
The place was ok. No amenities! No ice! Nothing in the suite that’s supposed to have everything! Nothing., Not even a coffee pot. A lot of yelling and unsavory people staying there for $90+ dollars a night! I will never stay there again,
Business response:
Thank you for being our guest. We are sorry for the issues you encountered and regret the inconvenience it caused. Kindly note, in-room amenities and other items such as kitchenware are available and complimentary at the front desk. Please revisit us so we can make it up to you. Sincerely, Hotel Management
This past weekend I was supposed to actually stay at another Extended Stay America, but they ended up being booked so I was matched with this hotel. Admittedly I was a bit hesitant about coming here with my boyfriend, but hotel staff ended up being great. Specifically to highlight the woman Jennifer who helped us at checkout. She was super friendly. As well as I requested a late check out at last minute and she was so helpful with it. It was such a great experience that we ended up coming back the next night and staying agai... read more
Business response:
Maggie, thank you for choosing Extended Stay America for your accommodations. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team, especially with Jennifer, to let them know their efforts were noticed. We appreciate you being our guest and look forward to welcoming you and your boyfriend back soon! Sincerely, Hotel Management
check in person was sitting in back not paying attention
Business response:
Alan, thank you for sharing your comments. We are sorry for the service indecency you encountered with one of our front desk associates. We have acknowledged this and hope your rest of the experience was not ruined. We hope to welcome you again at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - Glen Burnie
How is Extended Stay America - Baltimore - Glen Burnie rated?
Extended Stay America - Baltimore - Glen Burnie has a 4.4 star rating with 1,028 reviews.
When is Extended Stay America - Baltimore - Glen Burnie open?
Extended Stay America - Baltimore - Glen Burnie is open now. It will close tomorrow at 12:00 a.m.