Extended Stay America - Baltimore - Glen Burnie

Business response:

Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future. Again, thank you for choosing Extended Stay Hotels and if I can be of assistance to you, please contact me directly at 410-761-2708. Sincerely, Samera Aslam General Manager 410-761-2708 bgb@extendedstay.com 

Business response:

Troy, thank you for your continued patronage of Extended Stay America. It is great to hear you enjoyed your stay and the fully equipped kitchen, along with the service of our team. Every team member is committed to ensuring our guests have an excellent stay, so we appreciate you recognizing their efforts, and we will be sure to share your comments with them. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Harriet, thank you for choosing to stay with us. We are glad our location was convenient for everything you wanted to do on this visit. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for the glowing review of Extended Stay America. It is our pleasure to offer comfortable accommodations and thoughtful hospitality at an excellent price. On behalf of everyone here, we look forward to welcoming you both back soon. Sincerely, Hotel Management 

Business response:

Lucinda, we are glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Baltimore - Glen Burnie takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that go... read more

Business response:

Timothy, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. However, we regret any inconvenience you had. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management