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Extended Stay America - Baltimore - Timonium
- Hotels
- Timonium, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
9704 Beaver Dam Rd., Timonium, MD, 21093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not clean...maids are rude...no one at customer service to help
Business response:
Thank you for your review. We regret the cleanliness of our property was not to your expectations. Your feedback has been discussed with our housekeeping team to be more diligent going forward. We are also sorry you did not experience our staff at their best. We have asked our team to ensure we are consistent with our service delivery. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
From check in to check out my overall experience was positive. Staff was friendly and helpful. Room was clean and quiet. I’d stay here again
Business response:
Nicole, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. We are glad you enjoyed your stay, and our facilities and service were to your satisfaction. We will share your compliments with our team, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Katina, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Tavione, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your rating indicates that we may have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The place is clean and conveniently located. They have clean dishes and cooking supplies. The room is cozy. The staff is helpful to the best of their abilities. The only issue is that their policies are somewhat eccentric. I asked for a late checkout by an hour and they said I will be charged extra $20 per hour. This is after I have stayed there for a week. I would have expected them to be a bit more flexible like the other hotels.
Business response:
Ravi, thank you for choosing Extended Stay America. We are happy that overall you enjoyed your stay at our spotless property. We are also glad you liked our courteous associates and your comfortable suite along with the fully equipped kitchenette. However, we regret your disappointment with our hotel policy. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
Everything was good. The staff, room, cleanliness and it was quiet. Excellent
Frequently asked questions about Extended Stay America - Baltimore - Timonium
How is Extended Stay America - Baltimore - Timonium rated?
Extended Stay America - Baltimore - Timonium has a 4.2 star rating with 906 reviews.
When is Extended Stay America - Baltimore - Timonium open?
Extended Stay America - Baltimore - Timonium is open now. It will close tomorrow at 12:00 a.m.