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Extended Stay America - Baltimore - Timonium
- Hotels
- Timonium, MD
About this business
Location details
9704 Beaver Dam Rd., Timonium, MD, 21093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A good facility, clean with friendly and helpful staff.
Old carpet and smells bad around entrance
Business response:
Thank you for taking the time to share your feedback. We hope your overall stay with us was good. However, we are sorry for the housekeeping issues you encountered during your visit. Thank you for pointing it out as we have shared it with the respective associates for a quick review and action. We would like to have another chance to serve you better. Sincerely, Hotel Management
Overall was disappointed with this hotel. Bed we booked was queen, the bed we got was definitely a full. Only 3 pillows and they were all flat, when we asked for more they gave us a hard time but finally gave us 2 more. The “to-go breakfast” was literally coffee and granola bars. I was thinking there’s at least be muffins or fruit. Also with our room being on the first floor couldn’t open the curtains to let the sun in because there was no inner curtain to prevent people from seeing in.
Business response:
Thank you for reviewing our hotel. Please accept our apologies for not meeting your expectations during your stay. We regret the inconvenience and frustration you while staying with us. We value your feedback as it will help us to improve our future guests' experience. We hope you will choose us again the next time you are in this area. Sincerely, Hotel Management
We were greeted very warmly.
Business response:
Steven, thank you for the wonderful review of Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they had a significant role in making your stay with us so memorable! Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon. Sincerely, Hotel Management
Bueno
Good
Frequently asked questions about Extended Stay America - Baltimore - Timonium
How is Extended Stay America - Baltimore - Timonium rated?
Extended Stay America - Baltimore - Timonium has a 3.4 star rating with 1,458 reviews.
When is Extended Stay America - Baltimore - Timonium open?
Extended Stay America - Baltimore - Timonium is open now. It will close tomorrow at 12:00 a.m.