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Extended Stay America - Baltimore - Timonium
- Hotels
- Timonium, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
9704 Beaver Dam Rd., Timonium, MD, 21093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very cleaned The room was pretty clean and smell very cleaned.My friend told me this hotel was very cleaned. So I took a chance and I was impressed. Check in was really easy too.
Business response:
Marjorie, we are thrilled you had a wonderful experience at Extended Stay America, and we are also happy you found your suite to be clean, and comfortable with lots of room to relax. Our housekeeping and maintenance teams work hard to ensure every guest enjoys their stay, so they will be pleased with your feedback. We look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Michelle, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was cool. When I received my first room there were ants crawling inside the fridge. Went downstairs to get another room and was given another one no problem. The guy was super nice and apologetic about it. The second room was fine. However after a day we started to notice ants in random places around the room. The table, night stand, and on the floor from time to time. Otherwise from the ants the staff was nice and helpful.
Business response:
Thank you for taking the time to share your experience at Extended Stay America. We regret the issue you had with the ants in your room, but we are glad that our staff moved you to another room, and you enjoyed the service provided by our team. Your feedback has been shared with the housekeeping team so that they can be more diligent about their work. We hope you will choose us again whenever your travel brings you our way. Sincerely, Hotel Management
You get what you pay for. When we checked in (10pm) no one was available.. it took several minutes for an employee to come help us. There were people smoking weed in the parking lot 100 feet from the lobby entrance, upwind. Great..... Once we got to our room, we were pleased. Clean, comfortable enough for our one-night stay. Great water pressure, but only one tiny bath soap.
Business response:
Thank you for staying with us and leaving your review. We are glad to read you liked the cleanliness of your room and that you had an overall satisfactory visit. However, we regret learning that our front desk staff member was not available during the time mentioned. We will look into what transpired, so this lapse in service is not repeated. We are grateful for your patience and hope you will revisit us on your next visit to the area. Sincerely, Hotel Management
Liked the location. Wish they had a better breakfast. Front desk clerk didn't seem very friendly.
Business response:
Thank you for sharing your review online. Although you liked our convenient location and had an overall pleasant stay, we are sorry for not meeting some of your expectations. Your concern about the grab-and-go breakfast specifics will help our Brand Leaders to improve our product offerings. We assure you that your feedback regarding one of our front office associates will be used to improve our service delivery. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - Timonium
How is Extended Stay America - Baltimore - Timonium rated?
Extended Stay America - Baltimore - Timonium has a 4.2 star rating with 906 reviews.
When is Extended Stay America - Baltimore - Timonium open?
Extended Stay America - Baltimore - Timonium is open now. It will close tomorrow at 12:00 a.m.