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Extended Stay America - Bartlesville - Hwy 75
- Hotels
- Bartlesville, OK
About this business
Location details
3812 S.E. Washington Blvd, Bartlesville, OK, 74006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable beds clean rooms
Business response:
Dear Ryan, Thank you for your feedback. We’re glad to learn that you found the beds comfortable and the room well-maintained. Providing a relaxing and clean environment is always our top priority, and your comments are greatly appreciated. We look forward to welcoming you back to Extended Stay America in the future. Sincerely, Hotel Management
Check in guy was really indifferent, total lack of personality. Room was clean for the most part, top of desktop was pretty dusty. I guess ignorance on my part in not knowing no housekeeping of room unless you are there longer than 7 days. I did like the full sized fridge. Nice, big TV. Had a storm in the wee hours of the morning and we lost power. Nothing was ever explained or told to us regarding the outage. On a side note, we were on the 4th floor. Could have been super bad if i hadn't been able to do the stairs. I would ... read more
Business response:
Dear Guest, Thank you for sharing such a detailed review. We’re glad you appreciated the room. We also truly understand your concerns and apologize for the lack of communication during the power outage and the ongoing exterior maintenance. Your feedback highlights important opportunities for improving guest care and awareness, and we apologize that the check-in experience felt impersonal. We’re grateful you’d consider staying with us again and will work to ensure your next visit is more informed and comfortable from start to... read more
The check in was a breeze, staff was extremely helpful. Room was amazing, clean and large.
Business response:
THANKS FOR YOUR REVIEW
Very Satisfied Patron! The stay was very comfortable. The room I was given was very spacious and clean. The staff member that checked me in was very courteous. I had stayed in this facility many times in the last couple of years - due to work schedules. This was the first time I received a call from the front desk after I got situated - asking me if the room was to my satisfaction. Very nice!
Business response:
Dear Guest, Thank you for your thoughtful feedback. We are pleased to hear that you found your stay comfortable and that the room met your expectations. It is encouraging to know that our team made a positive impact during your check-in and provided appropriate follow-up to ensure everything was in order. We sincerely appreciate your continued patronage and look forward to welcoming you back to Extended Stay America in the near future. Sincerely, Hotel Management
The staff were friendly for check in and out. The bed was comfortable but the fridge in the room was so loud it kept waking me up. The hotel is in need of renovation but it serves it purpose except for that fridge.
Business response:
Dear Guest, Thank you for your feedback. We're glad you found the staff welcoming and the bed comfortable. However, we regret the noise from the fridge affected your rest and appreciate you pointing that out. We value your comments and hope to offer you a more restful experience next time. Sincerely, Hotel Management
The hotel was okay and had some highlights like laundry and workout room, as well as, the lobby. Had to ring for staff each time I went up. Parking and getting in and out needs work. Noisy outside the door and kids running or people talk were easily heard as well as the movement of those above.
Business response:
Dear Guest, Thank you for your feedback. We’re sorry to hear about the experience you had with the front desk service. This is not the standard we aim to uphold, and we understand how disappointing and frustrating it must have been. Your concerns will be shared with the appropriate team to help ensure this doesn’t happen again. We hope that you will consider visiting us again so that we can demonstrate the exceptional experience we are known for. Sincerely, Hotel Management
Business response:
THANKS FOR THE REIVEW
Frequently asked questions about Extended Stay America - Bartlesville - Hwy 75
How is Extended Stay America - Bartlesville - Hwy 75 rated?
Extended Stay America - Bartlesville - Hwy 75 has a 4.4 star rating with 1,231 reviews.
When is Extended Stay America - Bartlesville - Hwy 75 open?
Extended Stay America - Bartlesville - Hwy 75 is open now. It will close tomorrow at 12:00 a.m.