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Extended Stay America Hotel Baton Rouge - Citiplace is located at 6250 Corporate Blvd, Baton Rouge, LA. This business specializes in Hotels & Motels and Other Lodging.
6250 Corporate Blvd., Baton Rouge, LA, 70809, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Convenient location. Property/ rooms worn out . Fridge rusty and dirty . Worst soap ever. Feels like an earnest with no bubbles. Bring your own toiletries. No smoking but Galway smells of cigar smoke . Staff very nice and professional. It’s very affordable and in a safe location. If you just need a no frills place to sleep. You get what you pay for.
Business response:
Thank you for your review. We are glad you liked our location and were impressed with cordial associates. However, we are sorry for not meeting your expectations with regard to your room. Your feedback has been discussed with the appropriate team members to improve our accommodations going forward. Also, toiletries are available and complimentary at the front desk at any time. We hope we have the chance to make it up to you at a future date. Sincerely, Hotel Management
Business response:
Amber, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Keisha, we are delighted you had a great stay at Extended Stay America. Thank you for the kind rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Robert, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The room I wanted was perfect.
Business response:
Linda, thank you for choosing Extended Stay America. We are pleased to know you liked your guest suite! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Wonderful Staff, No COVID Coffee Very nice and helpful staff. Room was very clean. Just a few spots of damage to bedroom walls in 225. Coffee and breakfast were not available due to COVID conditions. It really would have been good to have some coffee available, perhaps with hand sanitizer next to the machine/pots.
Business response:
Thank you for choosing Extended Stay America. We are glad you loved our courteous associates and were impressed with our clean accommodations. However, we regret the inconvenience you had. We appreciate your patience during this unprecedented time and look forward to your next visit. Sincerely, Hotel Management
Random fighting, roaches. Nobody at front desk from 11pm- 7am
Business response:
Tayla, thank you for staying with us and for taking the time to share your concerns. Our number one priority is excellent service, and we apologize for the issues you had during your stay and that the front desk was not available. We will review your comments with our team to see what went wrong and take appropriate actions. We regret the inconvenience caused, and we hope this does not prevent you from coming back another time for an outstanding experience. Sincerely, Hotel Management
Extended Stay America - Baton Rouge - Citiplace has a 4.2 star rating with 999 reviews.
Extended Stay America - Baton Rouge - Citiplace is open now. It will close tomorrow at 12:00 a.m.