This profile has been claimed by the business owner or representative.
Extended Stay America - Baton Rouge - Citiplace
- Hotels
- Baton Rouge, LA
About this business
Extended Stay America Hotel Baton Rouge - Citiplace is located at 6250 Corporate Blvd, Baton Rouge, LA. This business specializes in Hotels & Motels and Other Lodging.
Location details
6250 Corporate Blvd., Baton Rouge, LA, 70809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Juan, thank you for choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one and thanks for your excellent rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Room unkept The room was unkept and did not smell clean. Light fixture was broke and on the kitchen counter.
Business response:
Akacha, thank you for choosing us. We apologize for the maintenance and housekeeping issues in your room. Your feedback has been discussed with the concerned team to ensure we inspect all our rooms thoroughly before allotting to our future guests. Please consider giving us another chance to provide you with a much better stay. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
MY STAY WAS GREAT AND THE STAFF WAS READILY AVAILABLE TO ACCESS MY NEEDS
Business response:
Thank you for the glowing review of Extended Stay America. We are glad to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will be sure to share your compliments with our entire team for taking good care of you. It was a pleasure to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Front desk service was quick and polite, but room smelled terrible and blankets were worn and stained.
Business response:
Thanks for choosing us. Although you had a pleasant stay, we apologize for the housekeeping issues in your room. Your feedback is discussed with the concerned team to ensure we deliver a well-poised room to all of our guest going ahead. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Kitchen microwave pots pans included in room. Wasn’t sure about using other people’s silverware but it’s the thought that counts. Sheets were dirty didn’t notice until it was time for check out. Other than that it was a ice quiet stay
Business response:
Taylor, we appreciate you for posting your review of Extended Stay America. It feels great to know you liked our calm atmosphere and that you had a relaxing stay in your well-appointed room. Your feedback regarding the bedsheets is shared with the concerned team to be more diligent going ahead. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Had extended stay with kitchen. However, there wa no dishes, silverware, or any kitchen item had to go to desk and request item needed. You would think getting an extended stay with kitchen they would have it stocked already
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
I didn't like that the lobby elevator and hall floors were dirty but overall my room was clean and the stuff was nice
Business response:
Thanks for being our guest. Although your liked your room, we are disappointed reading you didn’t have an excellent stay with us. Please accept our apologies for the cleanliness issue you observed in the lobby and elevator. Your feedback is discussed with concerned teams with an effort to improve our service moving forward. We would encourage you to choose us again as we are confident your next visit will be a great one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baton Rouge - Citiplace
How is Extended Stay America - Baton Rouge - Citiplace rated?
Extended Stay America - Baton Rouge - Citiplace has a 4.2 star rating with 999 reviews.
When is Extended Stay America - Baton Rouge - Citiplace open?
Extended Stay America - Baton Rouge - Citiplace is open now. It will close tomorrow at 12:00 a.m.