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Extended Stay America - Baton Rouge - Citiplace
- Hotels
- Baton Rouge, LA
About this business
Extended Stay America Hotel Baton Rouge - Citiplace is located at 6250 Corporate Blvd, Baton Rouge, LA. This business specializes in Hotels & Motels and Other Lodging.
Location details
6250 Corporate Blvd., Baton Rouge, LA, 70809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Anthony, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Great service
Business response:
Thank you for being our guest. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Decent hotel. The customer service was TERRIBLE! We had to wait 10 minutes for someone to open the door. Then the front desk clerk was extremely unprofessional. The room was ok!
Business response:
Thank you for staying at our hotel and for taking the time to post a review. We're truly sorry for the problems you encountered with our staff and your room. We are working to remedy the issues you mentioned so that next time your stay will be absolutely perfect. You are a valued customer and everything we do is aimed at providing you with an excellent experience. Please come back and see us again. Sincerely, Hotel Management
The staff was helpful & professional. The guest hallways smelled like a nursing home. Hopefully, the carpet will be cleaned and that should helped the odor.
Business response:
Chantelle, thank you for sharing about your stay at Extended Stay America. We are glad to see you were impressed with the service delivered by our associates and had a pleasant time with us. We appreciate your feedback and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Great value Good, clean, inexpensive hotel in a great area. Exterior door didnt work with key card.
Business response:
Robert, we appreciate you for reviewing your experience at Extended Stay America. It feels good to know you liked our affordable value and were impressed with our well-kept hotel. hank you for being our guest, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
Trey, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
The non-smoking room I requested, which had a non-smoking sign posted on the wall beside the door, reeked of cigarette smoke. The kitchenette cabinets were aged- some of the cabinet doors didn’t hang completely straight as if the hinges needed to be tightened, the appliances needed to be replaced as the white finish was dulled to silver where many hands had touched them, and the carpet had stains. Also there were ice trays in the freezer you had to fill....but no ice or vending machines on the floors for persons just checkin... read more
Business response:
Giz, we're disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that we're have discussed your concerns with the appropriate teams, and we're taking immediate action to identify why we failed so we can prevent these issues from occurring again. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Business response:
Jessica, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baton Rouge - Citiplace
How is Extended Stay America - Baton Rouge - Citiplace rated?
Extended Stay America - Baton Rouge - Citiplace has a 4.2 star rating with 999 reviews.
When is Extended Stay America - Baton Rouge - Citiplace open?
Extended Stay America - Baton Rouge - Citiplace is open now. It will close tomorrow at 12:00 a.m.