This profile has been claimed by the business owner or representative.
Extended Stay America - Birmingham - Wildwood
- Hotels
- Birmingham, AL
About this business
Location details
40 State Farm Pkwy., Birmingham, AL, 35209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nonsmoking room still smelled of smoke. The floors looked as if they weren’t swept after the last guest. The sink had what looked like dried comet caked around the edges inside. My expectations were much higher for the price. At least the lady at the front desk was nice and helpful, the bedsheets were clean, and I felt safe.
Business response:
Dear Jennifer, Thank you for selecting Extended Stay America. We are glad you enjoyed your time here and appreciate sharing the positive highlights. However, we are sorry for the housekeeping issues you encountered in your suite. Your comments are being shared with our concerned team to review and take action. It was a pleasure hosting your visit, and we hope to welcome you back soon! Sincerely,Hotel Management
This was a nice place for a lay over. The room was spacious and the bed was very comfortable. There was a strange smell like mashed potatoes in the hall, but the room was clean. We were on the non smoking floor, but there was a hint of cigarette smoke. Overall, it was a decent hotel and I would stay again.
The room was clean and the clerk at the front desk was responsive when the first room sleeper sofa would not work. We were given another room and this one the sofa bed worked but no bed linens. The clerk brought us clean linens at 1:00 in the morning. There was a smell in the room but overall it was clean.
Business response:
Dear Theresa, thank you for taking the time to review our hotel. Although you were satisfied during your stay, we are disappointed we failed to meet 100% of your expectations. Our goal is to deliver outstanding service, clean and comfortable suites, and amenities for our guests to enjoy. Thank you for being our guest at our Extended Stay America, and we hope you will visit again soon. Sincerely, Hotel Management
Unique lobby in the sense when you pull up outside it’s subtle and you may pass by it at first like I did. The room was basic and clean but if you need a full kitchen it’s a good stay.
Business response:
Christopher, thank you for choosing Extended Stay America and taking the time to share your experience. We are glad you were pleased with our well-kept accommodations with a kitchenette and that you enjoyed all of the in-room amenities we provide. Thank you again for your generous comments. We look forward to your next visit! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Birmingham - Wildwood
How is Extended Stay America - Birmingham - Wildwood rated?
Extended Stay America - Birmingham - Wildwood has a 3.5 star rating with 1,249 reviews.
When is Extended Stay America - Birmingham - Wildwood open?
Extended Stay America - Birmingham - Wildwood is open now. It will close tomorrow at 12:00 a.m.