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Extended Stay America - Birmingham - Wildwood
- Hotels
- Birmingham, AL
About this business
Location details
40 State Farm Pkwy., Birmingham, AL, 35209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rooms are renovated. Have all the amenities but has an odor that smell like cigarettes smoke. Bathroom tub had some rust on the inside.
Business response:
Dear Sayon, Thank you for sharing your experience. We're pleased you enjoyed the renovated rooms and our thoughtful amenities. However, we sincerely apologize for any discomfort caused by the odor and bathroom tub, and we appreciate your bringing these matters to our attention. We regret any oversights while preparing your room. We'll share your concerns with our housekeeping and maintenance team to ensure a better experience for future guests. We hope you consider staying with us again, allowing us the opportunity to exceed... read more
Friendly staff and comfortable room We stayed for one night. Old building, but customer service was great. Friendly and helpful staff and comfortable room.
Business response:
Dear Linda, Thank you for choosing Extended Stay America for your one-night stay! We're delighted to hear that our friendly and helpful staff made your visit enjoyable. Your positive comments about our customer service and comfortable rooms are much appreciated. We look forward to hosting you again for another pleasant experience.Sincerely,Hotel Management
There are no elevators in this facility. Coming into the lobby is approximately 12 steps to get to the main floor. I suppose if you just have one suitcase it's not bad, but we had quite a bit of luggage as we were heading south for a few months. Friendly staff, quiet, main doors are not locked at night and there is no one manning the desk.
Business response:
Dear Gayle, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Considering our friendly staff, we hope to host another occasion and provide you with the seamless s... read more
All was amazing except the woman who checked me in was rude and weird.
Frequently asked questions about Extended Stay America - Birmingham - Wildwood
How is Extended Stay America - Birmingham - Wildwood rated?
Extended Stay America - Birmingham - Wildwood has a 3.4 star rating with 1,330 reviews.
When is Extended Stay America - Birmingham - Wildwood open?
Extended Stay America - Birmingham - Wildwood is open now. It will close tomorrow at 12:00 a.m.