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Extended Stay America - Birmingham - Wildwood
- Hotels
- Birmingham, AL
About this business
Location details
40 State Farm Pkwy., Birmingham, AL, 35209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
First go to the room and the lady talked about her job she was doing. Using her body to keep it appropriate. Weed smoking very high.
Business response:
Dear Hugh, We apologize for the issues you encountered during your stay. It is concerning to hear about your experience with our staff and the smell of smoke. This does not reflect the standard we strive to maintain. We are committed to ensuring a professional and comfortable environment for all our guests. Our team will address your feedback so that necessary improvements can be made. We hope you'll consider staying with us again, allowing us to provide a more pleasant experience in the future.Sincerely,Hotel Management
Birmingham overnight stay Hotel is dated with several floors but no elevators. Room was clean, but bare minimum. Full kitchen but no plates, glasses, utensils, nothing. Sign in kitchen said to call front desk and they would deliver basics,however after 15 minutes of ringing no one ever picked up the phone. My husband then went to the front desk but no one was there, only a sign that said another guest was being helped but someone would return soon. He waited 20 minutes and finally gave up at 10:55pm. Another sign said office... read more
Business response:
Dear Candyce, We're sorry to read about your disappointing experience during your stay. It's frustrating when basic amenities and services are not readily available, and we apologize for the inconvenience caused by the lack of kitchen supplies and the difficulty in reaching someone at the front desk. Your feedback about the need for better communication and availability of essential items is noted, and we will address these issues with our team to ensure improvements are made. We appreciate your kind words about the friendly... read more
Well it had a musty smell thats fir sure . Other than that it was good
Business response:
Dear Anthony, We apologize for any inconvenience caused by the musty smell during your stay. Ensuring a fresh and comfortable environment is important, and we appreciate your understanding. Your feedback helps us improve, and we hope the other aspects of your stay meet your expectations. We look forward to welcoming you back for an even better experience in the future.Sincerely,Hotel management
Frequently asked questions about Extended Stay America - Birmingham - Wildwood
How is Extended Stay America - Birmingham - Wildwood rated?
Extended Stay America - Birmingham - Wildwood has a 3.5 star rating with 1,217 reviews.
When is Extended Stay America - Birmingham - Wildwood open?
Extended Stay America - Birmingham - Wildwood is open now. It will close tomorrow at 12:00 a.m.