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Extended Stay America - Birmingham - Wildwood
- Hotels
- Birmingham, AL
About this business
Location details
40 State Farm Pkwy., Birmingham, AL, 35209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall, not a bad place, just not the best place. I am not sure how to explain the hotel. There was no overhang to pull under when you checked in and it was pouring rain. There was no bathroom in the lobby. The room was clean and the bed was pretty comfortable. There was a small kitchenette. I liked that it had a full size refrigerator. I also liked that they had a dish package available if you needed it. We only stayed one night, so we did not use this. The room was very dated. It looked old. When we went down for their "b... read more
Business response:
Dear Shannon, Thank you for taking the time to review your stay with us. We are grateful for your positive comments. However, please accept our sincere apologies for the inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us a... read more
Rooms are renovated. Have all the amenities but has an odor that smell like cigarettes smoke. Bathroom tub had some rust on the inside.
Business response:
Dear Sayon, Thank you for sharing your experience. We're pleased you enjoyed the renovated rooms and our thoughtful amenities. However, we sincerely apologize for any discomfort caused by the odor and bathroom tub, and we appreciate your bringing these matters to our attention. We regret any oversights while preparing your room. We'll share your concerns with our housekeeping and maintenance team to ensure a better experience for future guests. We hope you consider staying with us again, allowing us the opportunity to exceed... read more
Friendly staff and comfortable room We stayed for one night. Old building, but customer service was great. Friendly and helpful staff and comfortable room.
Business response:
Dear Linda, Thank you for choosing Extended Stay America for your one-night stay! We're delighted to hear that our friendly and helpful staff made your visit enjoyable. Your positive comments about our customer service and comfortable rooms are much appreciated. We look forward to hosting you again for another pleasant experience.Sincerely,Hotel Management
There are no elevators in this facility. Coming into the lobby is approximately 12 steps to get to the main floor. I suppose if you just have one suitcase it's not bad, but we had quite a bit of luggage as we were heading south for a few months. Friendly staff, quiet, main doors are not locked at night and there is no one manning the desk.
Business response:
Dear Gayle, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Considering our friendly staff, we hope to host another occasion and provide you with the seamless s... read more
All was amazing except the woman who checked me in was rude and weird.
Frequently asked questions about Extended Stay America - Birmingham - Wildwood
How is Extended Stay America - Birmingham - Wildwood rated?
Extended Stay America - Birmingham - Wildwood has a 3.5 star rating with 1,217 reviews.
When is Extended Stay America - Birmingham - Wildwood open?
Extended Stay America - Birmingham - Wildwood is open now. It will close tomorrow at 12:00 a.m.