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Extended Stay America - Birmingham - Wildwood
- Hotels
- Birmingham, AL
About this business
Location details
40 State Farm Pkwy., Birmingham, AL, 35209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
really enjoy my stay, the room was very nice and clean. The workers was very helpful.
Business response:
Thank you for taking the time to share your comments online. We are thrilled to know you liked the comfort of your well-appointed room and that our associates won you over by delivering excellent service. Thank you for recommending Extended Stay America, and we look forward to seeing you soon. Sincerely, Hotel Management
Greeeat Great Staff
Business response:
Dornelle, thank you for choosing Extended Stay America for your visit. We delighted that you mentioned our friendly, helpful staff. We pride ourselves on total guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed. We appreciate you being our guest, and we hope to welcome you back soon! Sincerely, Hotel Management
My stay was ok. It was just a very old building, but the room was decent. It was clean and comfortable which was good since it was just me and it was a business trip.
Business response:
Doris, thank you for choosing our hotel while you were o a business trip. We're glad to know you liked your well-appointed room and that you had a pleasant time while you were here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Was ok.. Stayed 3 nights. Room was comfortable but had a strange smell from day one. Better than driving 3 hours a day but I would not want to stay there again unless it was a last resort.
Business response:
Thank you for posting a review of your stay. We're glad to know you liked your well-appointed accommodations, but we're sorry for the odor you experienced while you were here. Please be assured that we have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We would like to regain your trust and hope you will give us that opportunity in the future. Sincerely, Hotel Management
When I entered the room There was potato chip on chair left by previous guest. Chairs were dirty. Bed and pillows looked like someone had just slept there. I waited 20 minutes for checking because there was no one. I asked for shaving cream but they didn’t had it however they had razors. After I came back from work there was no housekeeping done. Even the bed was not made.
Business response:
Thank you for your recent stay with us. We were sorry to read in your review that we fell short with our housekeeping services. We have inspection processes that we may have missed; please accept our apologies for our failure in this area. We have shared your comments with our housekeeping team, and they are working diligently to make sure that we do not repeat these service issues in the future. We also apologize if our housekeeping policy was not shared with you at the time of your check-in. This service is done on a weekl... read more
Frequently asked questions about Extended Stay America - Birmingham - Wildwood
How is Extended Stay America - Birmingham - Wildwood rated?
Extended Stay America - Birmingham - Wildwood has a 3.5 star rating with 1,249 reviews.
When is Extended Stay America - Birmingham - Wildwood open?
Extended Stay America - Birmingham - Wildwood is open now. It will close tomorrow at 12:00 a.m.