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Extended Stay America - Birmingham - Wildwood
- Hotels
- Birmingham, AL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
40 State Farm Pkwy., Birmingham, AL, 35209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The Inn was clean and the kitchen came in super-handy. The WiFi worked. The staff was friendly. The hotel could use a bit of updating, but it was great value.
Business response:
Lisa, thank you for being our guest at Extended Stay America. It’s a pleasure to know you were impressed with our courteous associates and found us to be a good value. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Stephen, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
I talked to the hotel the day of check in to inform them we would be checking in late, they told us it would not be a problem, when we arrived no one answered the door or the phone, it took about 45mins to finally get someone to check us in. The room we were given had a pull out sofa bed for our kids, upon pulling it out there was rat feces on it and urine stains all over the mattress. While waiting for someone to come to the room, a cockroach was crawling on the floor. Will never stay at this hotel again.
Business response:
Thank you for being our guest and for taking the time to leave feedback. We apologize for the unpleasant experience regarding the cleanliness of your room. Our management team has been made aware of your concerns, and we will certainly be following up with our housekeeping supervisor as well as our entire cleaning staff. Additionally, please know that we have strict policies and procedures in place to prevent pest control issues. As your review is anonymous, we would appreciate additional information to identify the room you... read more
Noisy, but fine This hotel was fine. We found things left behind from previously families, such as socks and candy wrappers. The nearby interstate traffic made it very hard to fall asleep.
Business response:
James, thank you for choosing to stay with us at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry the cleanliness and noise issues you encountered while you were here. Please be assured that we have discussed your feedback with the appropriate teams, and we're taking immediate steps to make sure future guests do not encounter the same problems. Hopefully, we will have the opportunity to make it up to you on a next visit. Sincerely, Hotel Management
The property was clean and smelled good, the shower water was good...the pressure was good. The staff was great!
Business response:
Thanks for the 5-star review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that our courteous staff made your stay a home-like one. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Business response:
Kelsey, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Barely passable,dated,needs updating badly! Overall,5 out of 10,not a location I'd pick again!
Business response:
Rob, thanks for being our guest. Although you had an overall pleasant stay, we sincerely apologize that our facility fell short of your standards and that we fell short of your expectations for a perfect stay. Your feedback with regard to the condition of our property will help us improve our future guests experiences moving forward. We hope you'll consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Birmingham - Wildwood
How is Extended Stay America - Birmingham - Wildwood rated?
Extended Stay America - Birmingham - Wildwood has a 4.2 star rating with 803 reviews.
When is Extended Stay America - Birmingham - Wildwood open?
Extended Stay America - Birmingham - Wildwood is open now. It will close tomorrow at 12:00 a.m.