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Extended Stay America - Birmingham - Wildwood
- Hotels
- Birmingham, AL
About this business
Location details
40 State Farm Pkwy., Birmingham, AL, 35209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Will stay again It was nice they were nice to us we slept well
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We look forward to welcoming you back at Extended Stay America. Sincerely, Hotel Management
Cable was out Smells old
Business response:
Brian, thank you for reviewing your stay. We are sorry as your room was not in a spotless condition as it should have been and regret the inconvenience it caused. Your comments will be shared with the team, and we will take the appropriate steps to prevent these issues from happening again. We hope you will consider returning to our hotel on your next visit to this area so that we can make your next visit a memorable one. Sincerely, Hotel Management
Business response:
Sidney, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Good
Business response:
Blake, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
The Inn was clean and the kitchen came in super-handy. The WiFi worked. The staff was friendly. The hotel could use a bit of updating, but it was great value.
Business response:
Lisa, thank you for being our guest at Extended Stay America. It’s a pleasure to know you were impressed with our courteous associates and found us to be a good value. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Stephen, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Noisy, but fine This hotel was fine. We found things left behind from previously families, such as socks and candy wrappers. The nearby interstate traffic made it very hard to fall asleep.
Business response:
James, thank you for choosing to stay with us at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry the cleanliness and noise issues you encountered while you were here. Please be assured that we have discussed your feedback with the appropriate teams, and we're taking immediate steps to make sure future guests do not encounter the same problems. Hopefully, we will have the opportunity to make it up to you on a next visit. Sincerely, Hotel Management
I talked to the hotel the day of check in to inform them we would be checking in late, they told us it would not be a problem, when we arrived no one answered the door or the phone, it took about 45mins to finally get someone to check us in. The room we were given had a pull out sofa bed for our kids, upon pulling it out there was rat feces on it and urine stains all over the mattress. While waiting for someone to come to the room, a cockroach was crawling on the floor. Will never stay at this hotel again.
Business response:
Thank you for being our guest and for taking the time to leave feedback. We apologize for the unpleasant experience regarding the cleanliness of your room. Our management team has been made aware of your concerns, and we will certainly be following up with our housekeeping supervisor as well as our entire cleaning staff. Additionally, please know that we have strict policies and procedures in place to prevent pest control issues. As your review is anonymous, we would appreciate additional information to identify the room you... read more
Frequently asked questions about Extended Stay America - Birmingham - Wildwood
How is Extended Stay America - Birmingham - Wildwood rated?
Extended Stay America - Birmingham - Wildwood has a 3.5 star rating with 1,250 reviews.
When is Extended Stay America - Birmingham - Wildwood open?
Extended Stay America - Birmingham - Wildwood is open now. It will close tomorrow at 12:00 a.m.