Extended Stay America - Birmingham - Wildwood

Business response:

Rob, thanks for being our guest. Although you had an overall pleasant stay, we sincerely apologize that our facility fell short of your standards and that we fell short of your expectations for a perfect stay. Your feedback with regard to the condition of our property will help us improve our future guests experiences moving forward. We hope you'll consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management 

Business response:

Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, ​​​​​​​Hotel Management 

Business response:

Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. ​ Sincerely, Hotel Management 

Business response:

Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We value your feedback as it will help us improve our facilities moving forward. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management 

Business response:

Ginger, thank you for being our guest at Extended Stay America. It’s a pleasure to know you loved your well-appointed suite and were especially impressed by the service provided by our courteous associates. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management 

Business response:

Cathy, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Mary, we enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management 

Business response:

Donnie, thanks for choosing Extended Stay America for your getaway. It's such a delight to know you found our ideal location was a perfect match for all of your needs and that you had a relaxing stay with us. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management