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Extended Stay America - Birmingham - Wildwood
- Hotels
- Birmingham, AL
About this business
Location details
40 State Farm Pkwy., Birmingham, AL, 35209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean room, very little else. Front desk was rarely open. Room was clean, stayed 4 nights, no housekeeper entire stay. I think you need to request housekeeping services. It seems like the local contractors stop before 6:30 and clean out the "to go" breakfast. Nothing left by 7, coffee empty, front desk door locked.
Business response:
Kevin, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It's so nice to hear how much you enjoyed your stay, and we are happy you were impressed with our service, our suites and our amenities. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Andrew, thank you for staying at Extended Stay America and for the excellent rating. It was a pleasure to see you had an enjoyable time with us and that we met and exceeded all of your expectations. Thank you again for being our guest, and we hope to welcome you back when in the area. Sincerely, Hotel Management
Needs attention to detail and Customer Service The room was spacious. The check in lady was nice. The bathroom needed a little of attention, sides of the tub and commode were dirty. There were a few bugs - both alive and dead. There was an OLD dirty wash cloth behind the dresser, close to the bathroom, it was peeking out if the back corner. The morning lady didn’t seem to want to be bothered. There was only enough coffee for 1/2 a cup. Another guest asked about it and she looked up from her phone where she was playing bubble... read more
Business response:
Michael, thank you for your review. Although you were pleased with your room and the cordial staff, we are sorry for the issues you encountered while being here and regret the inconvenience it caused. Your concerns have been shared with our Housekeeping team in an effort to improve our service moving forward. We hope you will consider giving us one more chance so we can redeem ourselves. Sincerely, Hotel Management
Ext stays tend to be better condition than other discount lodging... great buy, smell and ok and cleaner than competitors.
Business response:
David, thanks for the nice review. We know how important it is to stay in a clean, comfortable and well-maintained suite, so thank you for complimenting our property. On behalf of our entire team at Extended Stay America we would love to welcome you back the next time you are in the area. Sincerely, Hotel Management
Pretty noisy from people just walking in next room and from Interstate and carpets need replacing
Business response:
Thank you for staying with us and for reviewing your experience. It is never our intention to disappoint you, and we apologize for the problems that inconvenienced you. We are working with our staff to make sure we are paying the proper attention to these areas. We appreciate all of your great feedback and hope to have you as our guest again. Sincerely, Hotel Management
Nice hotel and close to job Loved all the staff and loved the hotel. Room was nice and spacious
Business response:
Ericka, thank you for being our guest at Extended Stay America and for sharing your great experience. We are thrilled to know you had a wonderful stay and that you loved all aspects of our hotel, especially our convenient location. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Ron, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Nice for a safe place to sleep Nice for a safe place to sleep
Business response:
Tyler, thank you for staying at Extended Stay America. We are glad you had a comfortable time with us and that you got a good night’s sleep. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Chris, thank you for sharing your nice rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Birmingham - Wildwood
How is Extended Stay America - Birmingham - Wildwood rated?
Extended Stay America - Birmingham - Wildwood has a 3.5 star rating with 1,218 reviews.
When is Extended Stay America - Birmingham - Wildwood open?
Extended Stay America - Birmingham - Wildwood is open now. It will close tomorrow at 12:00 a.m.