Extended Stay America - Birmingham - Wildwood

Business response:

Selwyn, thanks for being our guest. We are glad to read you had an overall pleasant visit. Having said that, we're sorry our hotel did not meet your expectations. We agree there are areas of the hotel which are beginning to show their age.We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again. Sincerel... read more

Business response:

Debra, our thanks for reviewing your stay at Extended Stay America. We are delighted to read you found us to be a good value and that our location was perfect for your needs. Reviews such as yours mean a lot! Thanks again, and we look forward to welcoming you back. Sincerely, Hotel Management 

Business response:

Christopher, many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Gerald, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to read you enjoyed your stay and that you found us to be a good value. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management 

Business response:

Thank you for returning to stay at Extended Stay America. We are delighted to read you loved our courteous service and your well-appointed room. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Many thanks for sharing your 5-star review of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the exceptional service provided by our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management 

Business response:

Shadarrian, thank you for returning to and for being loyal towards Extended Stay America. We are thrilled to read you loved all the aspects we have to offer and were impressed with the service provided by our courteous associates. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management 

Business response:

Stacy, thank you for being our guest at Extended Stay America. We are glad to know all went great during your visit and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to seeing you again soon. Sincerely, Hotel Management